Saginaw Valley Appliance Service Co Inc

Robert Harrell 

on YellowBot

5 years ago

Terrible Service Terrible service. I have an LG washing machine and was forced to use them because they were an LG authorized dealer. After 30 days they still have not repaired my washing machine. I waited a week for them to come out to troubleshoot the problem, another 10 days for authorization, which I already had from LG, then another week for them to order parts. I then was told parts were on backorder. Then I was told today they would not do the repair because they were upset that I complained to the BBB. Very unprofess... read more

igtbtq82 

on YellowBot

10 years ago

Can you do less than one star? Saginaw Valley Service Co., Inc. has no idea what customer service is. They are money hungry people who do not have an ounce of integrity. Nor a sense of how to run a business. Make sure you do not use them, tell everyone you know not to use them! 

Kelly C 

on YellowBot

11 years ago

Stay away! Nothing but liars! Horrible experience! Began with an appointment time scheduled for "somewhere between 8 am - 5 pm." Then on the morning of the service appointment their office called to ask if they could bump us to 3 days later because they were overbooked! Blamed it on the Maytag service line for overbooking them! Tried explaining we could not wait, had already waited 4 days for our appliance to even be looked at. They said they could see what they could do but their technician already had to many appointments ... read more