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Safelite AutoGlass

4.1

About this business

Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Worcester area, turn to Safelite AutoGlass. Those in Worcester and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 229 Park Avenue, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windo... read more

Location details

229 Park Ave, Worcester, MA, 01609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.1180 reviews
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carla digregorio-wolfe's profile image
carla digregorio-wolfe 
a week ago

My emails told me 1-2 hours. Walked in for 1 p appointment and was told 3-4 hours. Never took my vehicle in until 1:35. While in the freezing waiting room, the reception called 4 pm appointment to tell them the glass they got in was cracked and they needed to reschedule. Woman before me was waiting and her vehicle was ready and was told replacement they put on was scratched!!!! She was not pleased!!!! Made sure they inspected mine prior to actually putting in new one. Bit of a scam if you think about it. Perhaps ins... read more

Steve's profile image
3 months ago

Damaged my daughter's $430 car seat. I needed to purchase a new one per the manufacturer. Requested they reimburse me for the new car seat and have not heard back. They also had to cancel and reschedule my appointment 4 times. Twice the day of, once after I had already been there for 30 minutes waiting, because they didn't have the glass or the glass had been damaged. 

Ron Paris's profile image
Ron Paris 
6 months ago

Well, when I first walked into the shop, I was greeted by a very friendly guy, and he let me know that everything will be done in a timely fashion, and then I was gonna be well taken care of while I was there and while I was there waiting. I was able to watch TV or drink, coffee, and People are really friendly when the mechanic came out these guys did a great job. He was also friendly. He called me when it was ready even though I was out front, but they did call me when it was ready and greeted me with a smile and handshake ... read more

Ethan James's profile image
Ethan James 
3 months ago

Shouts out to Randy and Chris, who were super helpful and punctually communicative throughout my recent service. I have not had great luck with other local Safelite franchises but was very impressed with the Park Ave location's staff and service. Thanks! 

Nick Roberts's profile image
Nick Roberts 
4 months ago

I scheduled an appointment to replace my windshield glass a week in advance. The day before my appointment, I get a text saying that they don't have the part and they just picked a day and time to reschedule, without talking to me. They had all week to tell me there was no part and they just wasted my time. If you schedule here, have a backup plan because they will likely cancel on you the day before. 

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Frequently asked questions about Safelite AutoGlass

How is Safelite AutoGlass rated?

Safelite AutoGlass has a 4.1 star rating with 180 reviews. 

When is Safelite AutoGlass open?

Safelite AutoGlass is open now. It will close at 5:00 p.m.  

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