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23035 Douglas Ct STE 128, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went to get my windshield replaced in august and one of the technicians ended up breaking my rear view mirror attachment I purchased for my car. In my head I was thinking its not a big deal and even the guy at the front and technician was saying I would get an email to be reimbursed for it. I waited for 2 weeks, no email. I then called customer support to ask when the email would arrive on 2 separate occasions and both occasions they told me they would get back to me in a week which they never did. I ended up calling someone... read more
Every detail was carefully attended to. From coordinating and confirming arrival time, estimated time of replacement, and installation of new windshield. The technician could not have been a nicer person and his workmanship was second to none. Easily the best replacement experience we have ever had. Bravo Safelite!
I am extremely disappointed with my experience at Safelite. What should have been a simple windshield service turned into an incredibly frustrating situation that left us questioning both the handling of our vehicle and the professionalism of the employees. Our vehicle was taken onto the highway for over 20 minutes without a clear explanation. When we questioned where it was, we were told that they take vehicles to Sheetz. However, our vehicle was not at Sheetz. Naturally, this raised concerns about where our car was actuall... read more
Safelite did a very good job. At first they didn’t call us back when they were supposed to so we had to call them but other than that everything was great.
Fast, easy and smooth process. Safelite rocks!!
Safelite AutoGlass has a 3.7 star rating with 674 reviews.
Safelite AutoGlass is open now. It will close at 5:00 p.m.
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