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Safeguard Security & Surveillance Inc

3.5

About this business

Location details

1 Corporate Drive, Windsor Locks, CT, 06096, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.572 reviews
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Drop Stop's profile image
Drop Stop 
on Google
2 weeks ago

I'm very disappointed with this company. Ever since I installed the alarm system in my studio, I've had constant problems. One time it's a faulty sensor, another time the alarm goes off for no reason when no one is inside the studio. I've called the company multiple times trying to get these issues fixed. After a lot of insistence, they did come to my studio a few times to repair it. But the problem keeps coming back, and I can't take it anymore! I tried to cancel the contract because the service is poor and only causes me s... read more

Penny Hein's profile image
Penny Hein 
on Google
2 months ago

Do not use this company! Their customer service is the worst I've ever experienced. They really don't even try to be helpful 

assistant to me's profile image
assistant to me 
on Google
2 months ago

Not only that their cameras didn’t work for over a year , Josh their sales rep promised few months of free service , and guess what ? Instead of this they decided to disconnect me from the app , I called to ask why the lady said she had no idea and she’ll call back never called back and now they are not answering . Stay away , there are much better options . 

Gabi Ilinetsky's profile image
Gabi Ilinetsky 
on Google
2 months ago

Please Read Before You Trust Safeguard – They Took Advantage of Our Family I’m writing this not just as a frustrated customer, but as a wife and a mother who trusted a company to help protect our home — and ended up feeling completely taken advantage of. We hired Safeguard to install security cameras in our house. From the very beginning, nothing worked the way it was supposed to. The picture would freeze, recordings wouldn’t save, and we constantly had issues accessing the system. Every time we asked for help, they blamed o... read more

Zohar Ilinetsky's profile image
Zohar Ilinetsky 
on Google
3 months ago

DO NOT USE SAFEGUARD – SCAMMERS WHO CHARGE FOR BROKEN CAMERAS AND LIE TO YOUR FACE I had one of the worst experiences ever with Safeguard. From day one, the cameras they installed at my house never worked properly. Their excuse? They kept blaming my internet – so I upgraded it, changed providers, and even added a second service just for them. I ended up paying DOUBLE for internet for an entire year, and the cameras still didn’t function as promised. Meanwhile, they kept charging me a monthly service fee for a system that DID... read more

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Frequently asked questions about Safeguard Security & Surveillance Inc

How is Safeguard Security & Surveillance Inc rated?

Safeguard Security & Surveillance Inc has a 3.5 star rating with 72 reviews. 

When is Safeguard Security & Surveillance Inc open?

Safeguard Security & Surveillance Inc is closed now. It will open at 8:30 a.m. 

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