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Safe Step Walk-In Tub Co. of Minnesota

2.2

About this business

Location details

218 River Ridge Cir N, Burnsville, MN, 55337, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.233 reviews
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Paula Madson's profile image
Paula Madson 
on Google
2 months ago

Had to get a walk in bath tub for my husband. Have had it for a few years. Was good at coming to fix things. But now everything goes through Tennessee main office that bought the company. They are now telling me that I have to start paying 179.00 an hour for them to come. I've never had to pay labor. We have the life time guarantee. Was told that things have changed and needed to pay labor. I argued with them about our policy and they said they would call in 5 to 7 days to leave me know when they would be coming to work on t... read more

Bll Cain's profile image
Bll Cain 
on Google
5 months ago

4/14/2021, I purchased a Safe Step Walk-in Shower from Safe Step. The salesman was pushy, and the shower cost as much as a small car. Even though I had put down half, it didn't get installed until June 30, 2021. The install crew was grumpy and locked themselves in the bathroom, so I couldn't see progress on their work. The shower head has a diverter to switch water to a handheld device. That has always been difficult since I have to reach up and use both hands to divert the water. I have complained at various times about the... read more

Bernie Ludescher's profile image
Bernie Ludescher 
on Google
a year ago

They lie to make the sale. Once they get your money, they are non responsive and takes forever to get them to come repair 

Anonymous's profile image
Anonymous 
on Google
a year ago

They lie to make the sale. Once they get your money, they are non responsive and takes forever to get them to come repair 

Louis Garner's profile image
Louis Garner 
on Google
a year ago

So i will start this review out on how and why i am here to post this. Me and my wife are in the market for a walk in tub for her 76 year old mother who is in need of one for the benefits a walk in tub provides. But yesterday a Safestep flyer came in the mail so my wife called them she spoke with a polite man and he took down the address ect. and set date for a rep to show and she ended the call. And about five mins later a female rep called back and told my wife that she needed the name of her mother who is the home owner. ... read more

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Frequently asked questions about Safe Step Walk-In Tub Co. of Minnesota

How is Safe Step Walk-In Tub Co. of Minnesota rated?

Safe Step Walk-In Tub Co. of Minnesota has a 2.2 star rating with 33 reviews. 

When is Safe Step Walk-In Tub Co. of Minnesota open?

Safe Step Walk-In Tub Co. of Minnesota is closed now. It will open at 9:00 a.m. 

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