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Sacramento Ear, Nose & Throat
- Healthcare
- Sacramento, CA
About this business
Location details
1111 Exposition Blvd #700, Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have never had so much difficulty getting through to a medical office just to schedule an appointment. When I call and talk with a representative I repeatedly receive a message saying, we will schedule your appointment, but no one never call me. Finally, when I do get through to someone, I’m told that I don’t have the proper referral to schedule an appointment.
It has been over a month since I completed the sleep solution test. Since then, I have made multiple phone calls and left several voice messages, but I have not received any response or update. The lack of communication and follow-up has been very frustrating and disappointing. Timely communication is important, especially when tests and next steps are involved. Unfortunately, this experience has fallen well below my expectations. I hope this feedback is taken seriously and that improvements can be made to prevent similar si... read more
I have never had as much difficulty getting through to this place simply to set up an appointment to see a doctor. I call and I'm directed to press 2 to set up an appointment and I constantly get, "this extension is not available." Huh? Are they short staffed? When I do get through I am given the option to leave a message with clear instruction and the recording says I will get a call back. The call back never comes! So I call and get the message again this extension is not available. Finally I get through and I'm told I don... read more
My son had a appointment back in November on the 17th and was canceled through his doctor and was told that she would send out a referral to have be seen by a surgeon through UC Davis and I haven’t heard anything from any of them in months, I’ve been calling his ear doctor like crazy now for the past month and get sent to her assistant that never answers or calls back after leaving multiple voicemails and even marking them as urgent. We never had any problems like this until this happened and all I’m trying to do is find out... read more
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Frequently asked questions about Sacramento Ear, Nose & Throat
How is Sacramento Ear, Nose & Throat rated?
Sacramento Ear, Nose & Throat has a 4.6 star rating with 1,400 reviews.
When is Sacramento Ear, Nose & Throat open?
Sacramento Ear, Nose & Throat is closed now. It will open tomorrow at 8:00 a.m.
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