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RXO
- Business Services
- Minneapolis, MN
About this business
Location details
401 N 1st Ave, Minneapolis, MN 55401, Minneapolis, MN, 55401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The delivery went as planned. The only reason I'm giving it a 2 star. When I scheduled the delivery, they said that they would remove one furniture item and I made sure to confirm that futons were included. When they delivered the mattress, they could barely speak English and refused to take the futon. Then I received a call when they left from a guy asking me who told me that they would take the futon because he needs to have a word with them... what a joke! Not sure how they are still contractors with Costco...
I have nothing good to say about RXO. I've dealt with them in the past when they were under the name XPO. My delivery has been reschedule 3 times in the last week and then twice today and it keeps getting farther away. I could have ordered this picked it up at Best Buy a week after placing the order with LG. Only reason I didn't was because at the time Best Buy was out of stock.. What a joke. Today alone it has been reschedule 3 times, Saturday March 7th, Friday March 17th and now March 7th again...
Absolute trash heap of a company. If logistics were a joke, this would be the punchline. Save yourself the headache and look literally anywhere else.
Received a quote from UPS website, which sent me to Coyote Logistics. The actual quotes and carriers they came back with were very different from what was on the UPS site. Boxes were damaged in transit and the driver failed to mark damaged on their end so our claim was denied. I had several pictures for proof of damage but claim was still denied. Won't be using this service again.
Unable to adhere to delivery schedule. Created false pictures and narrative as to why they were unable to deliver. I was told delivery was rescheduled for the folllowing day via call and voicemail. Delivery was missed yet again and not rescheduled according to their records. -update response RXO responded that they were out for delivery the following day in the Google reply. They have missed the expressed 8am delivery. They also said a ‘new’ updated window was 10-130. Which they have also missed. RXO is a joke, give your mon... read more
Frequently asked questions about RXO
How is RXO rated?
RXO has a 2.6 star rating with 25 reviews.
When is RXO open?
RXO is closed now. It will open at 8:00 a.m.
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