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RX30
- Software company
- Ocoee, FL
About this business
Location details
788 Montgomery Avenue, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
RX30 is the WORST software company I have ever used!! They have the worst billing practices and they double and triple bill you every month. If you are interested in a software vendor go with Micro Merchant
Business response:
We apologize for any billing issues you may have encountered and hope you’ll allow us the opportunity to speak with you about it directly. At Rx30, we believe firmly in diligent and ethical management of our billing and would never intentionally hold a customer responsible for an erroneous charge. However, we do understand that technical issues may occur causing errors. Please contact our billing department at billing@rx30.com or 800-289-7930 to speak with someone directly regarding your concerns, or message us privately wit... read more
Better responses to ticket requests. Long hold times on the phone.
Recommendedsimple yet powerful. sometimes too many features actually hurts more than helps
The worst customer service of any pharmacy system I have used
Good, solid pharmacy management software. We ended up with RX30 after they purchased Lagniappe Pharmacy Services a few years ago. The data transfer and installation went as smooth as it could and our trainer, Mike Reeder, really helped get us running. We are glad we had him as a trainer and I suggest if you are going to switch, you also request Mike. Rx30 support kind of depends on who you get to take care of your ticket. I find that some of the techs know a lot more than others, and that becomes frustrating, but i'm glad th... read more
Business response:
Thank you for the kind words. Mike Reeder is a valued employee who goes above and beyond to delivery value to the customer. Support is constantly improving to share the knowledge with one another. Rest assure the best is yet to come as we continue to refine our skills and dedication to supporting our customers.
No better place to work than Rx30/Transaction Data Systems, Inc. We may be growing fast, but we’ve never lost our family-like atmosphere. Love working beside all these super talented, hardworking and caring folks.
This system has been a pain for the last 3 months. I paid $25,000 for this system and now I m switching to PioneerRx. The system has so many problems and issues that even Rx30 is now ignoring our calls for help. Every time the help representatives tell us that the issue is caused by the way we are using the system or lack of training, rather than admitting that the system has problems and is not working properly. I have talked to the CEO Steve Wubker and even he is starting to hate me and said stop “trashing my system.” Seem... read more
After using for 8 months, My Pharmacist feed back is pretty good on the Pharmacy Software. However, one thing upset her is the RX30 POS system. it always lost communication with the signature pad and she have to reset the PC to resume operation which is frustrating. The POS support always say there is no issue and everything is fine when they log in to see but it is not fine when you have patients in the line. We have contacted their support many times over the past 8 months and nothing is been improved. They could be a 5 st... read more
Business response:
Stewart Lim Rx30 is dedicated to serving our customers with nothing less than the best. Would you mind supplying us with a little bit of information that we might be able to assist in your Rx30 POS concern? Email Pharmacy Name, Phone Number and License Number if possible at websupport@rx30.com.
Frequently asked questions about RX30
How is RX30 rated?
RX30 has a 3.8 star rating with 21 reviews.
When is RX30 open?
RX30 is closed now. It will open at 10:00 a.m.
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