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RWC Group
- Trailer Dealers
- Seattle, WA
About this business
Location details
13123 48th Avenue South, Seattle, WA, 98168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paid a 1,683.16 deposit for moble service on 12/19 for evaluating my 5 Isuzu trucks. I don't have a fleet account, so I have to pay a higher hourly rate and prepay a depot before service. Evaluation took place on 12/20. Checking each brake caliper on each truck and various other things. He was on site 2 - 2.5 hours. The deposit was for 1 hour callout fee and for 5 hours on site. Despite calls and voicemails I never received the report I paid for. On January 2nd, I emailed and asked why I haven't been sent a receipt for this ... read more
Paid a 1683.16 deposit for moble service on 12/19 for evaluating my 5 Isuzu trucks. I don't have a fleet account, so I have to pay a higher hourly rste and prepay a depot before service. Evaluation took place on 12/20. Checking each brake caliper on each truck and various other things. He was on site 2 to 2.5 tops. The deposit was for 1 hour callout fee and for 5 hours on site. Despite calls and voicemails I never received the report I paid for. On January 2nd, I emailed and asked why I haven't been sent a receipt for this s... read more
My professional experience in doing business with RWC is the outstanding follow thru, the prompt responses for all of our service needs really on a daily basis & literally all hours. Dirk Evans & Loren Butts go above & beyond to service all of our on site service needs & also any roadside breakdowns or service needs. I highly recommend RWC and especially Dirk & Loren. I have been doing business with them for about 15 years at Ferguson Enterprises in Seattle ( 4100 West Marginal Way SW Seattle,WA 98106 ). Regards, Ken Gearon ... read more
We own a company with a fleet of vehicles and have used RWC in the past with great success. However, recent changes seem to have drastically diminished the level of service they once provided. Our most recent experience involved a vehicle exhibiting transmission issues that we had towed to RWC. Despite our concerns, they concluded after a lengthy period that the vehicle wasn’t showing transmission problems and began diagnosing other possibilities. After multiple rounds of communication and delays, they ultimately said they c... read more
Avoid. Called for mobile service to diagnose my ABS and brake dashboard error lights after getting brakes done. Tech arrived and plugged in tablet to diagnose. Tablet displayed no ABS or brake codes. He switched to the laptop (for an additional fee) and still couldn't find the source of the problem. Advised on purchasing a speed sensor component and had one shipped. I installed the part but error remained. I was then texted a "bill" for $908.48. I replied that I would pay whatever the service call rate was, and would return ... read more
Frequently asked questions about RWC Group
How is RWC Group rated?
RWC Group has a 3.5 star rating with 144 reviews.
When is RWC Group open?
RWC Group is closed now. It will open tomorrow at 7:00 a.m.
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