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RV Parts Country

4.1

About this business

Location details

151 Marketplace Spur, 151 Marketplace Spur, London, KY, 40741, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,051 reviews
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marshall A.'s profile image
marshall A. 
4 years ago

I received an RV air condition that was damaged, the box was covered in oil upon receiving. The only way to communicate with this company is via email. I immediately emailed them and told them.they said they would send shipping label to have item shipped back. That was on Wednesday May 5 th. Finally after several emails I got the shipping label on Friday May 7 th. The unit was picked by fedex on Saturday May 8. The unit arrived to RV parts county on Tuesday May 11,2021 at 929 am. Signed for by J.HACKER. I have an email stati... read more

Key B.'s profile image
Key B. 
4 years ago

Terrible customer service. Unreasonable restocking fee. 

Jack C.'s profile image
Jack C. 
4 years ago

Mobile rv service ordered new motor for my awning and I paid for it in full. when part arrived--wrong motor/mobile rv service man--finally got through to someone at rv parts country who said if I wanted a refund to return it, which i did and it was received at their company who received it back on 7/20/2020 and received by Deaton. As of 8/25/2020 no money back, last i heard was need 3-5 days to investigate refund. LET THE BUYER BEWARE! 

Bob G.'s profile image
Bob G. 
4 years ago

They have the worst customer service I have ever had to deal with.The item I ordered arrived damaged, I took out the shipping insurance to cover this. As of today I am sitting on day 40 and still trying to get a refund. They do not answer the phone and took over 5 days to answer the 1st email.  

Frequently asked questions about RV Parts Country

How is RV Parts Country rated?

RV Parts Country has a 4.1 star rating with 3,051 reviews. 

When is RV Parts Country open?

RV Parts Country is closed now. It will open at 9:00 a.m. 

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