Clear Coat Collision's RV Paint Department has been the industry leader in motorhomes, RVs and buses painting for over thirty years. We have a group of highly skilled professionals who are dedicated to providing your vehicle with the ultimate automotive finish. We treat each vehicle like our own. We take pride in the reputation that we have built for consistent quality workmanship that is well known throughout the industry. Our use of cutting edge paint technologies have made us the best paint design team in the industry. Our distinctive paint designs are commonly seen on RVs, buses, trucks and the most luxurious motorcoaches around the world. Clear Coat RV Auto Body and Collision has an

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Jeanne K. on BBB

★★

3 years ago

I am very dissatisfied with RV Paint Department in Fontana, CA. Raymond L**** Jr., the owner, gives a great first impression, very personable and seemed genuinely excited about painting the exterior of my 23 ft., 1987 International School Bus. He appeared very motivated to restore my Bus into a fun RV. Raymond entered the agreement knowing that the project involved removing an aged vehicle wrap, then prepping and painting the exterior, and said the work would take about 12-16 weeks. He verbally gave this time frame to my husband and I, right before I signed the contract, and in front of 2 of his office employees. We dropped off the Bus on Feb. 13, 2017, and per the contract, I paid $2,300 cash to begin the project. On April 7, 2017, I got a call that the Bus was ready for painting and I needed to urgently bring in the paint deposit of $1,500 cash before the end of the work day, and I complied. Since April 7, 2017, he has said it will be painted in 2 weeks, and I have heard this over and over for 3 months ... until a couple weeks ago when he said the job could take now 2 years. To me this type of business practice is unacceptable. It's been in his shop since Feb 13, 2017 and in over 5 months, he is still stripping the bus, and it's still not ready to be painted. Our agreed $6,200 was a fair price, but now he says it's not enough to finish the job. Imagine in good faith and with a contract, bringing your RV or vehicle into this shop for repair or paint, and then having to wait for up to 2 years. Now he states, over 5 months into the job, that there is no time frame for completion, and the agreed price is not enough to finish the job after accepting $3,800 in deposits ... very bad. FYI: All complaints against this business are currently being investigated by Nicholas E. S****** at the Bureau of Automotive Repair at ###-###-####.