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Rusty Wallis Collision Center
- Auto Repair
- Dallas, TX
About this business
Location details
11300 Northwest Hwy Northwest Hwy, Dallas, TX, 75218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Amazing new staff!!!!
Service seems great people are nice and friendly when YOU call them but they will not call you or keep you posted on your vehicle. They have had my car for 2 1/2 months for collision repair and throughout the whole thing have called me once to inform me the status and only after I called and asked I keep getting told it’s waiting on one part or another but no one can give me a estimate finish date . I had to pay outta pocket for 2 weeks of rental after 30 days in which the whole time I’m told “give us a call Friday we can te... read more
I honestly had a rough start with this collision center when my car first got towed to be worked on back in July but once Kevin came in as the manager and brought in Curtis and Taylor the whole process so much smoother especially given the circumstances they were dealt with from the prior workers. They worked very hard on my car and did the best they could to get my car back to me after not having it for so long. I'm very appreciative of Curtis and Taylor's customer service.
I’m giving them a 4 star instead of 5 because I always get charged a $20 fee extra in addition to the cost of whatever services I receive. I don’t understand why. Also, I have had to bring my car back THREE TIMES for them to get my alignment correct which is very inconvenient for me. Other than this I have had no issues with the service advisors. They are nice and helpful.
Had some follow up work done and it was immediately taken care of
Frequently asked questions about Rusty Wallis Collision Center
How is Rusty Wallis Collision Center rated?
Rusty Wallis Collision Center has a 3.2 star rating with 61 reviews.
When is Rusty Wallis Collision Center open?
Rusty Wallis Collision Center is closed now. It will open tomorrow at 7:00 a.m.
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