Russell Westbrook Fiat of Van Nuys

Paul Figueroa 

on Google

2 months ago

Let’s start at the beginning—December 2024—when I found myself stranded because the battery in my Fiat 500e key fob died. Simple fix, I thought. Replace the battery, and I’d be back on the road. Not so fast. Replacing the battery should have solved the issue. Instead, my original Fiat 500e key fob inexplicably disabled itself. Was it from swapping the battery? Who knows—Fiat apparently doesn't. I scheduled an appointment at Russell Westbrook Van Nuys Alfa Romeo, Maserati, and Fiat Service Department. I was informed it would ... read more

Yelena Figueroa 

on Google

a year ago

Prompt, organized and professional. Definitely felt like a premium service, great communication. 

Nina Monraz 

on Google

a year ago

I will never lease or purchase a vehicle from this location again. After having two different electric fiat 500’s, and over a year since I returned my last one, I am still dealing with their incompetence in paperwork and lack of customer service. The staff was unbelievably rude, and unhelpful. Not to mention my car completely died in the middle of the 405 freeway ahead of the 101 interchange going north. Stay far far away and only shop here at your own risk.