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Russel Automotive

4.6

About this business

Russel Body Shop is dedicated to earning customers for life! For 20 years we have been delivering Extraordinary Customer Care Experiences to people throughout the Baltimore area. Russel Body Shop is the preferred shop for most major insurance companies. It is our goal to provide you with the most thorough and hassle-free experience. Our relentless pursuit of personalized customer service will make your experience as easy as possible. have access to the latest repair information, special tools, training and parts. Enjoy the c... read more

Location details

6624 Baltimore National Pike, Woodlawn, MD, 21228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.619 reviews
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durbin c.'s profile image
14 years ago

Highest ratings! Sales person took the time to go over everything in the car with us. He was a top-notch rep; I give him my highest rating! 

carson p.'s profile image
14 years ago

Courteous and pleasant! Courteous and pleasant service from Dora Norman made it a nice experience to be at Russel Volkswagen. Honest and upfront answers make a big difference and to be treated fairly was a great plus. Thanks very much. 

alice h.'s profile image
14 years ago

Awesome work! Thank you so much Russel VW for making the purchase of my new awesome car extremely easy and actually fun! You guys were so cool to work with and I appreciate all you did to make this deal go through and I like the way you all do business. I never once felt any of you were being pushy or dishonest with me and felt comfortable the entire time. Thank you so much! 

Annalee K.'s profile image
Annalee K. 
14 years ago

Loved this place! The Russel VW team is extremely friendly and helpful. The entire process was easy and uncomplicated. Everyone at the dealership was helpful and friendly and that made the wait time less stressful. I have been completely impressed by the buying experience and would tell anyone to buy from Russel VW! I love my Passat! 

Jesika H.'s profile image
14 years ago

Very enjoyable experience! Everyone was very supportive, they answered all my questions and I felt no pressure. They were honest and really seemed to want to help me get it right all around. It was a very enjoyable experience considering the money being spent. 

landa R.'s profile image
14 years ago

I love this place Hi Kerry I wanted to share with you how wonderful you are I am so completely in love with my new Jetta!!!! I LOVE LOVE LOVE IT AND THANK YOU FOR MEETING MY NEEDS! 

Cate V.'s profile image
14 years ago

Impressed with the Staff. Excellent place to buy a car and have it serviced correctly and with the customer in mind. The staff was very nice and friendly. I was met with a smile and they made sure I had all my questions answered. I love the facility. Wi-Fi was available when I was there. Please go check out what they can do. They are excellent. 

Jayne S.'s profile image
14 years ago

Rode Along! I especially was impressed that my service advisor and the mechanic took the time to ride in the vehicle with me for a few minutes so I could show them what I was hearing. They were able to diagnose and fix it after that. 

Aubry A.'s profile image
14 years ago

Very Pleasant Experience! Happy Javier made buying a car a very pleasant experience!! He is an amazing salesperson that I had and will continue to send friends and family to!! Thank you again!! I LOVE MY CAR!! Really great experience with your sales people and the finance man. My wifeand I are pleased so far with our purchase. Looking forward to the next 3 years with our new Accord Crosstour. 

Frequently asked questions about Russel Automotive

How is Russel Automotive rated?

Russel Automotive has a 4.6 star rating with 19 reviews. 

When is Russel Automotive open?

Russel Automotive is open now. It will close at 9:00 p.m.  

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