Russair's Veils & Tails

Brandi Hill-Holcomb 

on Facebook

7 years ago

My daughter and I ordered two bridesmaids dresses from here. I had to pay extra for rush shipping, which wasn't a problem. When my daughters came in, it was fine. My dress was gonna take a little longer to ship. I was totally ok with that and understood. When my dress did arrive, it was completely the wrong dress. I asked the girl how they were gonna fix this problem since the wedding was two weeks away. Her response was "I dont know what to tell you" I then contacted the owner and asked for a refund, I left the dress at the... read more

Jen Kay 

on Facebook

8 years ago

Some of the worst service I've ever had. Several phone calls and messages, no responses from them. Felt like an inconvenience when I was free being fitted. I had to leave work early to have my dress re-cut as it was cut on an uphill slant. The day before the wedding is when my friend picked up the dress. I paid 84 dollars for alterations, which quite frankly looks like it was completed by the 7th grade home economics class. I am severely disappointed by the poor quality of service that was received, on what should be a happy... read more