Russ Darrow Collision Center

Jen Elaine 

on Google

a month ago

My Mazda was hit while parked in a structure during my shift, and I was shocked by the damage. I took it to the collision center, thinking it was the best option, but I was very disappointed. Despite following my insurance’s instructions to bring it on a specific day, they told me I arrived on the wrong day. I explained that I left work to bring in the car and was not taking it back home. The staff member I spoke with was rude and treated me like an inconvenience. They repaired most of the damage but inexplicably left the gr... read more

Arielle E. 

on Google

3 months ago

I had my vehicle repaired at this Nissan Certified Collision Center following an insurance claim. Unfortunately, the quality of the repair work was disappointing from the start. I experienced issues with the workmanship and spent months trying to get my concerns addressed. During the process, I was informed by the collision center that additional work had been performed without insurance approval and that the insurance company would not pay for it. Whether or not that was the case, I felt that I, as the customer, was caught ... read more

Alice Odom 

on Google

a year ago

Cares about the people