Rusk Rehabilitation at NYU Langone Ambulatory Care Center

Elvira 

on Google

2 weeks ago

I had an internal referral for pelvic floor physical therapy. I was discharged 7 months ago despite not being better and explaining such to my PT Alex, who said it would “take time.” 7 months later and with extreme symptoms still, I called to file a formal complaint to make sure the new therapist would be better and ask to reassign me and make a formal complaint and lo and behold they called to say they can’t see me. The people who work there, like Alex, are unhappy, and do not care about patients one iota and this place wil... read more

Tiago DogDaddy 

on Google

6 months ago

DO NOT GO THERE FOR PHYSICAL THERAPY - first, you only got 30 minutes, you spend half of that talking about your symptoms. You’re left with a few minutes of the PT itself, when if hits the last minute of the session, they will say a dry bye. Turn around and get the next client, as you feel like the session was just starting. My PT could not understand my pain, basic back pain, with this blank look like he didn’t know what to do. I’ve been to a couple of other PT places, where they spend more time with you. You feel taken car... read more

Gargoyle 

on Google

8 months ago

I love this place. It's the first center where I have received one-on-one attention. That promotes progress much quicker than centers packed like a subway at rush hour. My physical therapists are very attentive to my safety and push me farther than I imagine I can go which is the object and the home exercises they assign don't take much time. The therapists are lovely too. One warning, consider arriving a little early. Sometimes the check-in takes a bit of time. 

June Lee 

on Google

8 months ago

Top notch medical professionals. The negative reviews here often cite answering of calls or patient coordination and while that can be labyrinthine or frustrating with any medical practice or hospital, that’s not the level of care you’re getting… the level of diagnosticians and practitioners you’re getting at Rusk is some of the best available anywhere. 

Levi Israel 

on Google

a year ago

Usually good. However today made me wait an hour in the waiting room then told me by appointment was cancelled, because an error with checking me in. Advice, is you wait more now then 20 min go to the front desk again.