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Rush Urgent Care - River North
- Healthcare
- Chicago, IL
About this business
Location details
539 N Dearborn St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 7:00 p.m. | |
| Sun | 07:00 a.m. to 7:00 p.m. |
The people were very friendly even the security guard. The gave me my treatment for my asthma. Two weeks I was back for other infection. All the time they were professional.
I had an outstanding experience at Rush Urgent Care in River North. The staff was professional, kind, and very attentive from the moment I walked in. The check-in process was smooth, and I was seen quickly. The medical team took the time to listen to my concerns and explained everything clearly. Great service overall.
This is a late review. I received services on Fri, 12/26/25. Everyone I encountered was outstanding. They were professional and had great customer service skills. The total visit was about 2hrs with chest x-ray and preliminary results. Thank you to all the RUSH staff. I appreciate everything you all do.
When I made the appointment we were told to arrive at 6:30 AM. After driving in a snow storm and bad road conditions we arrived on time but the doors were locked! finally the doors open we entered just after 7:00 AM. Would have been nice for someone to tell us they don’t even open until 7:00 AM. It was cold outside.
Great tools and resources but the customer service? Not the best. Front desk won’t even talk to you and let you figure out things, she had me sign in while waiting since doctors were on lunch, once they came back I asked if I needed to check in again and she said “oh yeah”. I’ve seen my name scratched off, but no big deal. I got to the back finally and it took 40 minutes or more to be seen, despite barely anybody there for actual urgent care. I had to get an x-ray done and still waited in the lobby for almost 30+ minutes whi... read more
Frequently asked questions about Rush Urgent Care - River North
How is Rush Urgent Care - River North rated?
Rush Urgent Care - River North has a 2.7 star rating with 35 reviews.
When is Rush Urgent Care - River North open?
Rush Urgent Care - River North is closed now. It will open at 7:00 a.m.
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