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Rural Mutual Insurance Company
- Insurance
- Madison, WI
About this business
As one of the top 50 property and casualty companies in the country, we provide a full line of insurance products exclusively to families, businesses and farms in Wisconsin. Since Rural Mutual does business in only one State, premiums paid here, stay here to keep Wisconsin strong.
Location details
1241 John Q Hammons Dr, Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Saum Auohc - We are sorry to hear that you had a poor experience. Please know that we are addressing it and have been in contact with the Agent and District Manager. Thank you!
We had a vandalism/theft comprehensive claim with Rural. This clown show company increased our rate. We were "claim free" prior and now are no longer claim free for a comp claim. To clarify not a collision but comp claim. What insurance company raises rates off comp claims? RURAL DOES so buyer BEWARE this is not the company you want to be insured by.. Look elsewhere
Very slow company to handle claims and when they do they low ball the payouts worse than any company I have dealt with to date. I do not recommend.
So the folks @ Rural Mutual Insurance Company decided it was in their best interest to hire an "independent Dr" a month before scheduled surgery and have him claim that I had suffered only soft tissue damage from my work accident. This "professional" admitted that he didn't even look at the surgeons diagnosis or any of the MRI images before spending a whole 3 minutes evaluating my injuries. During the surgery, the surgeon actually found more tearing in my rotator cuff than he expected, and more than the MRI showed. In their ... read more
Business response:
Mike - We are deeply sorry to hear this. This has been passed along to our Claims Department and they are looking into it. Thank you.
RecommendedKatie is knowledgeable and easy to work with! Totally recommend!
Business response:
Thank you Alicia for the great review! We appreciate your support and business!
I had rural mutual insurance through Thong Xiong in Wausau, up until they decided to double charge me last month, Upon canceling my insurance through them last monday (11/11/19) they have tried twice to pull money out of my account even though I have canceled my services with them. I cannot speak for the other agents, nor do I know if this is a common theme, but STAY AWAY from Xiongs practice. skeevy as hell. Will be filing a report with the BBB.
Great insurance company! My agent is very responsive & helpful! They offer very competitive rates as well! Highly recommend!😁
Business response:
Thank you for the recommendation Samantha!
Our relationship with Jenni Zinda is the best part of our policy! Excellent service and help when we really needed it.
Business response:
Rural Mutual Insurance - Jennifer Zinda is a great agent! Thank you for your feedback and your business, Wendy. Have a great day 🙂
When we started with Rural Mutual our accident records were still a little cloudy from the past. But, our agent Greg Hayes worked with us and told us what needed to happen to get our rates lowered. That got done, and we purchased a brand new boat besides. Everything we've needed or asked for from our agent Greg Hayes, has been taken care of as soon as he can. Sure, perhaps we could get insurance elsewhere maybe a little cheaper, but when you see your agent at the store with their family and he says Hello, that hits home at a... read more
Business response:
Tom, thank you for your recommendation. We love our Wisconsin communities and being a friendly face you can count on. Thank you for your business!
Frequently asked questions about Rural Mutual Insurance Company
How is Rural Mutual Insurance Company rated?
Rural Mutual Insurance Company has a 3.9 star rating with 86 reviews.
When is Rural Mutual Insurance Company open?
Rural Mutual Insurance Company is closed now. It will open tomorrow at 8:00 a.m.
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