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Specializing in: - Heating Contractors & Specialties - Heating Equipment & Systems - Lawn & Garden Equipment & Supplies - Hardware Stores - Paint - Plumbing-Drain & Sewer Cleaning - Water Heaters - Plumbers - Building Materials - Water Heater Repair
62 Broad St Suite 2, Ste 2, New Britain, CT, 06053, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sunday I received a call from my renters in New Britain that there was water all over the floor by the Hot Water Heater. I called a few different companies.. After leaving voicemails, Ron from Rukowski called me back within minutes. He confirmed what I have thought and offered to go out on a Sunday to fix it. My renters were ok and I stated we can hold off until Monday morning. Ron gave me an estimate and met my husband first thing Monday morning at 9am. He and his coworker showed up on time, quickly and cleanly got the job ... read more
Don't waste your time calling this company! Called on a Friday and scheduled an appointment for the following Wednesday. Took the day off from work only to have no one call or show up for the appointment. Called in the afternoon to ask if someone was coming and the office seemed to not even know about the appointment and said 'someone will call you' - waited the rest of the day and no call then or since. Maybe if I had a man call I would have been treated with more respect. Thankful my plumbing problem was not urgent and tha... read more
A week ago, I had a hot water heater installed. That went fine even if they were brusque when talking to me. They told me the toilet in front of it needed replacing because parts of it were corroded. They also told me that day it would need a new shut off valve. I was told that day I would only be paying for the parts since the install was already paid for at the time of the water heater. They came back todat, installed the new toilet and handed me a bill for over $300 and told me that was because I was getting a new toilet.... read more
Business response:
Mrs. Stevens we wish you would call us or email us ron@rutkowskiph.com, before making such claims. The first price included the labor for removing your existing toilet to get the water heater installed (due to your limited space there) and then putting…See More
Hands down the worst experience with plumbing I have ever experienced. Unprofessional, rude. Downstairs shower was “fixed” and now has a constant leak and only goes from ice cold to 137 degrees. Do not use this company. Not to mention when I had another company come out and look at it they told me that essentially it was done wrong and literally could have hurt my kids because the water was so hot. I’m so disgusted a company could knowingly do such a bad job and do nothing about it.
Business response:
Sorry you were not satisfied. It’s unfortunate that our office was not reached out to so we could resolve the issue. We pride ourselves in keeping our customers happy.
Rukowski Plumbing & Heating has a 3.5 star rating with 58 reviews.
Rukowski Plumbing & Heating is closed now. It will open tomorrow at 9:00 a.m.
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