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RRH Comprehensive Psychiatric Emergency Program (CPEP)

2.3

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2 Coulter Rd, Clifton Springs, NY, 14432, United States

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2.316 reviews
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bunny madison 
3 months ago

are YOU having a mental crisis and want help? well Clifton Springs CPEP ER is not the place to seek care / help! i know when seeking a review you probably dont want to hear it from the mentally ill person that went to the hospital; i went there voluntarily thinking i was going to get HELP. multiple times, rooms unclean(food crumbs on the floor, unswept, legit wrappers PRE ON THE FLOOR AS IM BEING FRESHLY TAKEN INTO THIS ROOM) what shows that you’re going to be taken care like a disgusting room? oh and no pillows! you get bla... read more

Emilie Felder's profile image
Emilie Felder 
a year ago

Absolutely awful. When people need mental health services do not go here, they will just traumatize you further. 

Marilyn Boucher's profile image
Marilyn Boucher 
a year ago
Mister Peanuts's profile image
Mister Peanuts 
a year ago

Horrible and discouraging! A therapist had given me the number to CS CPEP and urged me to call them if I found myself in a mental health crisis and needed immediate help… so, I did. Wow! What a mistake that was! I am beyond disappointed with the quality of any “help” that was offered. The woman I spoke with, Kylie, sounded indifferent and completely disinterested with my concerns. She talked in circles and I quickly became confused and frustrated. I asked to speak to someone else. She huffed a big sigh and said “I can try to... read more

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Hannah Grace 
a year ago

Despite a small portion of the staff, I had a terrible experience. As a first time admission, nothing was predictable. I was hardly told anything prior to its occurrence. I was not told I had to fully undress in front of staff. I was not told I had to show staff SH marks in front of those accompanying me. I had no idea what the room would look like, what the food for someone with an allergy would look like, etc. Post clothes change, I was sent to my room. Nothing but a stiff couch and a glass-protected camera in the corner. ... read more

Frequently asked questions about RRH Comprehensive Psychiatric Emergency Program (CPEP)

How is RRH Comprehensive Psychiatric Emergency Program (CPEP) rated?

RRH Comprehensive Psychiatric Emergency Program (CPEP) has a 2.3 star rating with 16 reviews. 

When is RRH Comprehensive Psychiatric Emergency Program (CPEP) open?

RRH Comprehensive Psychiatric Emergency Program (CPEP) is open now. It is open 24/7. 

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