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Royal Park of Matthews Rehabilitation & Health Center

3.6

About this business

Conveniently located by I-485 and US-74, Royal Park of Matthews Rehabilitation and Health Center in Matthews, North Carolina provides a complete continuum of care, including short-term rehabilitation, long-term living, outpatient therapy, hospice care, palliative care and respite care. When you arrive at Royal Park, you are greeted by a clinical team who develops a person-centered care plan designed to help you regain skills and decrease the chance for readmission back to the hospital. You also have access to medical service... read more

Location details

2700 Royal Commons Ln, Matthews, NC 28105, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.6161 reviews
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Angela Gray's profile image
Angela Gray 
on Google
a week ago

It’s disheartening to work in an environment where, if you’re not part of a certain inner circle, you're often treated as an outsider. There’s a culture of gossip among staff—even those who socialize outside of work—so I wouldn’t be surprised if I’ve been a topic of conversation as well. Still, I try not to let it affect me, as I understand everyone is carrying their own burdens. What has been especially difficult, however, are the systemic issues I’ve experienced. Despite reaching out multiple times to corporate and HR, my ... read more

Gina Palma's profile image
Gina Palma 
on Google
a month ago

Royal Park needs to work on cleanliness, and also be more attentive to their patients. 

Ashley Fulp's profile image
Ashley Fulp 
on Google
a month ago

I’d give no stars if I could. My grandmother was here for one week before we had to pull her out to go back to the hospital for lack of care at this facility. They would let my grandmother sit in her urine and feces for multiple hours. The staff was extremely rude to her. One nurse told her she was mean to my grandmother because she wanted to. My grandmother felt so neglected by this facility she had to call the police to come help her. DO NOT SEND YOUR LOVED ONES HERE. 

Michelle's profile image
Michelle 
on Google
a month ago

Just spent 5 weeks in here. Please do NOT send your family here. 1) They lost over 1/2 of my clothes despite there being a name written in them. 2) Completely understaffed. Have gone over two hours without someone answering my call button! Hear some elderly patience calling out for help that get ignored! Saturday night ONE nurse on staff, completely overwhelmed for the whole FLOOR!!! 3) Ran out of my medicine 5 days early that I've been on for years that I NEED and got no help with getting it renewed. Staff just kept passing... read more

George Sawyer's profile image
George Sawyer 
on Google
a month ago

Our experience with the staff at Royal Park was both a caring and professional one. My brother received thoughtful and attentive care until his death. We especially appreciated the assistance and support of Cora Nichols, the Business Manager. 

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Frequently asked questions about Royal Park of Matthews Rehabilitation & Health Center

How is Royal Park of Matthews Rehabilitation & Health Center rated?

Royal Park of Matthews Rehabilitation & Health Center has a 3.6 star rating with 161 reviews. 

When is Royal Park of Matthews Rehabilitation & Health Center open?

Royal Park of Matthews Rehabilitation & Health Center is open now. It will close tomorrow at 12:00 a.m.  

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