This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Royal Chimney Service, Inc.
- Chimney Sweeps
- Milwaukee, WI
About this business
This company offers chimney cleaning, rebuilding, relining, tuckpointing, dampers, caps, fireplaces & specialty wood stoves, & hearth products.
Location details
11815 W Dearbourn Ave, Milwaukee, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had my chimney rebuilt by Royal Chimney to address a continual water leak for the past 10 years. Was very impressed with how well the technician explained WHY the chimney was leaking with two options for repair. I chose the more substantial repair and am glad I did! The leak has stopped, and we can finally call in the drywallers to repair the ceiling, I always get a live person when calling them and very professional. Have recommended them to our neighbors and co-workers.
Business response:
Thank you for taking the time to post your experience with our products and service.We hear this quite frequently and take pride in our craftsmanship and customer ********************** serving southeast ********* for over 42 year with over ****** satisfied customers!
We used Royal Chimney for our new fireplace insert. We are so happy we finally got it done, our house is nice and warm just in time for the cold weather. The workers were so nice and easy to talk to. They made the whole process super easy and enjoyable.
Business response:
So glad you are enjoying the warmth of your new fireplace insert.Thank you for taking time to post, our employees love to hear your comments!
I had Royal Chimney out for a cleaning and inspection of my wood burning fireplace. They were so efficient and professional from start to finish. It's hard to find good service these days but these guys have it!!!
Business response:
Thank you for taking time to comment and the positive comments on our service!
Spent $1,400 because of a small leak. They tuck pointed, added a crown and a layer of crown sealant that they said can last 20 years. Well six years later that small leak is back in the same place. They want another $1,400 to fix it. *******
Business response:
On November 7,2016 we gave you two options at the time to address your chimney leak, option #1 rebuilding & flashing replacement with a 10 year NO LEAK warranty. You chose option #2 a less substantial repair with a 1 -year workmanship warranty that has lasted for 6 years. Chimneys do deteriorate and crack with our many freeze thaw cycles that happen each year in *********. What to expect was clearly spelled out in writing and discussed with you and your choice was the less extensive repair.
Where is your redline? I know I am no longer an acceptable customer because I live on 61st Street, but I was wondering if 65th Street is okay? #askingforafriend
Where is your redline? I know I am no longer an acceptable customer because I live on 61st Street, but I was wondering if 65th Street is okay? #askingforafriend
My homeowner's insurance requested a chimney inspection, and I received Royal Chimney's information from a coworker. Very happy with their service! Cindy, who took my call/set up the appointment, was super nice, walked me through the process and answered my questions (as we have a wood burning insert). Jordan, who performed the services, was courteous, knowledgeable and left our home spotless.
Frequently asked questions about Royal Chimney Service, Inc.
How is Royal Chimney Service, Inc. rated?
Royal Chimney Service, Inc. has a 4.9 star rating with 139 reviews.
When is Royal Chimney Service, Inc. open?
Royal Chimney Service, Inc. is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com