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500 Fountain Lakes Blvd # 100, Ste 100, Saint Charles, MO, 63301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very upset on how they do there business! I’ve had an account with them for over a year no issues at first then all of a sudden a lady named Lauren coexen starts accusing me of being a liar and just constantly harassing me. Worst experience ever :( I’ve emailed again hoping someone will resolve my issue will see.
Recently Royal Canin had issues with their company information being hacked. I purchase wholesale from this company for our shelter. They gave zero notification that they were having this issue which effected shipment and processing. The only reason I found out was because I was wondering where my shipment was and logged into their website to find a statement on their website in regards to the issue at hand. I tried calling their company phone number almost every day to try and reach a live person and I get an automated vo... read more
Business response:
As you are aware many of our systems were affected by the recent cyber-attack, and our teams have been working diligently to restore our services in order to minimize the impact to our valuable customers. I apologize that your rescue animals and business were impacted by this disruption and we can assure you we are doing everything we can to take care of our pets during this time.
Royal Canin has a 3.9 star rating with 76 reviews.
Royal Canin is closed now. It will open at 9:00 a.m.
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