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1700 19th Ave NW, Issaquah, WA, 98027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I vacated my storage unit on a Friday. Turned in 1 key instead of 2 that were issued and was charged $10 for not turning in the second key. On the next business day (Monday) I found the key and tried to return it and get my $10 back. Their response was "our policy is we keep the fee". That is totally unacceptable. The key was worth $10. I am returning the key... return the fee. Their response is "no, we just want to keep your money.
Friends got locked in. I called and waited an hour to find out it would be 150.00 to open gates. I said an uber was cheaper. My uhaul could wait til morning if your going to charge me 150.00. I'm a new customer and had only been to location 1 time. They said they would wave fee but did not. Sent email to main corporate office. They didn't honor the employee's waved 150.00 gate fee. So no I would not recommend this place. Using til my house sells. Immediately taking my furniture and never looking back!!!!
Rowley Storage Units has a 3.3 star rating with 6 reviews.
Rowley Storage Units is open now. It will close tomorrow at 12:00 a.m.
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