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Route 20 Ice Cream

4.6

About this business

Largest Ice Cream Menu selection in western New York. We will customize anything to satisfy your tastes. 

Location details

2783 Southwestern Blvd, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6627 reviews
Select a rating
Mary Den's profile image
Mary Den 
recommend  Recommended
5 years ago

Great Service and Staff ! 

Marie Mader's profile image
Marie Mader 
recommend  Recommended
5 years ago

The pumpkin custard was delicious. The place is so cute too. It has a vintage museum with a telephone booth and other treasures to look at. Loved it. 

Jamie Buxton-Weixlmann's profile image
Jamie Buxton-Weixlmann 
recommend  Recommended
5 years ago

Big selection of ice cream! Great place! 

Corrine Cesari's profile image
Corrine Cesari 
recommend  Recommended
5 years ago

large menu to choose from, creamy custard, and delicious sundaes 

Katrina Swartwood's profile image
Katrina Swartwood 
5 years ago

Took way to long to serve us our ice cream. Waited 10 minutes to order(one person ahead of me) and almost that long to get my ice cream. They were melting before I even got half my order. The gentleman who took the order had no clue on what he was doing. Not happy at all. Pay way to much for poor service and ice cream 

Tracey McCormick's profile image
Tracey McCormick 
recommend  Recommended
5 years ago

Great ice cream! Something for everyone! 

Richard Wannemacher's profile image
Richard Wannemacher 
recommend  Recommended
5 years ago

Always efficient and friendly with veterans discount as well. 

Paola Sparkles's profile image
Paola Sparkles 
recommend  Recommended
6 years ago

this place is so charming and the ice cream tasted great, the servings are huge. 

Ben Thompson's profile image
Ben Thompson 
6 years ago

I was mis-charged for a birthday cake flurrie, which is categorized on the menu as a normal flurrie. I was charged instead for a premium flurrie and when I informed the employee about the mis-charge I was met with rudeness and a refusal to refund the difference when I informed him that I had every time before that (which was several times in the past few weeks) been charged for a regular flurrie. The flurrie itself was a mess, leaking down the sides of the cup. Terrible service, overcharged, messy product. Cannot recommend. 

Frequently asked questions about Route 20 Ice Cream

How is Route 20 Ice Cream rated?

Route 20 Ice Cream has a 4.6 star rating with 627 reviews. 

When is Route 20 Ice Cream open?

Route 20 Ice Cream is closed now. It will open at 9:00 a.m. 

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