This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
RoundPoint Mortgage Company
- Mortgage Lenders
- Fort Mill, SC
About this business
Location details
446 Wrenplace Road, Fort Mill, SC, 29715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
CSR, Elias was very professional, efficient, and a pleasure to deal with getting an update on our re-cast request and escrow adjustment. The wait time was under 2mins too!
If you have a choice RUN from RoundPoint mortgage! Do not do business with them. They have messed up my escrow and now after I have demanded to close my escrow account they have screwed that up and now holding my money against my wishes and threatening charging me late fees if I don’t comply! Of course they won’t send me to a manager to help fix this. White collar robbers and I am stuck because I have a low interest rate so I can’t refinance with someone else. I didn’t even chose them, my loan was sold off to them. They shou... read more
Not recommended at all , policies are not clear they asked for double payment just in order change the payment to a Biweekly payment what a shame
POS company.
Two things: FIrst, there is no information as to how to contact RoundPoint on my online account. No email, no online chat, no phone number...nothing. The impression it gives is: "Got a problem; got a question? Keep it to yourself." Second, once I Googled up a phone # for RoundPoint and called them, I got a representative who spoke only heavily-accented English. Is it unresonable to expect to speak to a representative who is fluent in the prevalent language of the country? Ultimately, I got my problem handled, but...Jeez.
Frequently asked questions about RoundPoint Mortgage Company
How is RoundPoint Mortgage Company rated?
RoundPoint Mortgage Company has a 3.7 star rating with 2,537 reviews.
When is RoundPoint Mortgage Company open?
RoundPoint Mortgage Company is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com