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RoundPoint Mortgage Company

3.7

About this business

Location details

446 Wrenplace Road, Fort Mill, SC, 29715, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.72,537 reviews
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CWM W's profile image
CWM W 
2 days ago

CSR, Elias was very professional, efficient, and a pleasure to deal with getting an update on our re-cast request and escrow adjustment. The wait time was under 2mins too! 

David Reich's profile image
David Reich 
5 days ago

If you have a choice RUN from RoundPoint mortgage! Do not do business with them. They have messed up my escrow and now after I have demanded to close my escrow account they have screwed that up and now holding my money against my wishes and threatening charging me late fees if I don’t comply! Of course they won’t send me to a manager to help fix this. White collar robbers and I am stuck because I have a low interest rate so I can’t refinance with someone else. I didn’t even chose them, my loan was sold off to them. They shou... read more

omar itani's profile image
omar itani 
6 days ago

Not recommended at all , policies are not clear they asked for double payment just in order change the payment to a Biweekly payment what a shame 

Travis's profile image
Travis 
a week ago

POS company. 

Paul Franklin's profile image
Paul Franklin 
a week ago

Two things: FIrst, there is no information as to how to contact RoundPoint on my online account. No email, no online chat, no phone number...nothing. The impression it gives is: "Got a problem; got a question? Keep it to yourself." Second, once I Googled up a phone # for RoundPoint and called them, I got a representative who spoke only heavily-accented English. Is it unresonable to expect to speak to a representative who is fluent in the prevalent language of the country? Ultimately, I got my problem handled, but...Jeez. 

Frequently asked questions about RoundPoint Mortgage Company

How is RoundPoint Mortgage Company rated?

RoundPoint Mortgage Company has a 3.7 star rating with 2,537 reviews. 

When is RoundPoint Mortgage Company open?

RoundPoint Mortgage Company is open now. It will close at 9:00 p.m. 

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