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Rotolo Chevrolet Service and Parts Center
- Automotive
- Fontana, CA
About this business
Location details
16666 S Highland Ave, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
STAY AWAY FROM ROTOLO CHEVROLET ! I am extremely disappointed with my experience at Rotolo Chevrolet in Fontana and the complete lack of accountability shown by both the service department and management. I originally brought my vehicle in for three separate issues. Despite paying a diagnostic fee, only one of the three issues was addressed. I still don't understand why I was charged a diagnostic fee when the majority of my concerns were never properly resolved. To make matters worse, while my vehicle was being serviced, I u... read more
Scheduled a service appointment about 5-6 days in advance. Wanted a 7 AM appointment so I could drop off before work but all they had was 10 AM as their earliest available appointment, so I booked it. When I showed up for my appointment five minutes before 10 AM there was no sign or indication of where you’re supposed to go when you get there so I just pulled up next to the entrance of the service area and was told I had to back up and get in line with the 20 other cars that were backed up in the two lanes that you’re suppos... read more
Junior was great. The dealership needs to bring back the exterior carwash service. Based on the service prices the carwash should be included. The price of a part will be $8.72, but the bill will be a couple of hundred. Make it make sense.
I made an appointment for April 14, 2026. I took my working truck to the dealer, and they kept it until April 17, 2026, without checking it. I called several times on Thursday and Friday, and they did not have an answer for me. They said my truck was in line. What are appointments for? To be in line for 4 days. I had to rent a truck for four days. They never repaired.
I had a great experience at Rotolo Chevrolet thanks to my advisor, Kacie Vess. She was friendly, professional, and kept me updated every step of the way with what was going on with my truck. Kacie took the time to clearly explain the issues in detail, including that my truck needed a new battery and that one of the connectors had a bad connection and needed to be replaced. I really appreciated how transparent and thorough she was it made the whole process much easier to understand and trust. Excellent customer service all ar... read more
Frequently asked questions about Rotolo Chevrolet Service and Parts Center
How is Rotolo Chevrolet Service and Parts Center rated?
Rotolo Chevrolet Service and Parts Center has a 3.6 star rating with 67 reviews.
When is Rotolo Chevrolet Service and Parts Center open?
Rotolo Chevrolet Service and Parts Center is closed now. It will open tomorrow at 7:00 a.m.
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