This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Rotech
- Oxygen Bars
- Milford, OH
About this business
Location details
983 Lila Ave, Milford, OH 45150, Milford, OH, 45150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible service when I call for resupply orders. I can’t understand anything said. I’m from Kentucky and I know when I’m talking to a fellow native. Unfortunately, the area’s residents from Murray Kentucky are no longer employed, sorry to say.
Ordered my Bi-pap supplies. After weeks of nothing I call. Was told my order was on hold, I owed money. Told him that was incorrect it was paid. He put me on hold, and came back and said I was correct, and the good was removed. Said will be a couple days. Weeks later of no order, I call back. This time I was told that I had no order because it was on hold, but when removed my order some how just gets canceled. So I reordered AGAIN, now back to the waiting game
The only reason I give the 3 star rating is because of the outstanding service I got from Cheryl, the respiratory therapist. She alone is a 5 star. It took multiple calls to get some kind of helpful communication in getting an appointment by lackluster employees. I was told initially it was a First Come First Serve basis and they get at least ten orders for machines a day. No idea when I could be seen. I finally got an appt by calling again (no one ever reached out to me). When I came in, I felt like I almost had to apologiz... read more
Rude people at Milford office I waited 3 months and they were blaming my doctor woman at front desk in Milford told me they didn't have a phone number to call corporate office I had my doctor switch me to total respatory and I had my machine in three days don't use rotech you will have problems
It took an extremely long time to get my 1st appointment with Rotech. Then a long time to receive machine: months. Fitted mask fell off the first night. Tried 3 more times and same thing. Called for a refit but calls are never returned. Finally called corporate, explained it had been weeks and she connected me immediately. Another 2 weeks to get in. But today's therapist, Cheryl, was absolutely amazing. Suggested getting the app for best fit. Easy. So larger mask fitted. She was so knowledgeable and kind.
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 1.9 star rating with 82 reviews.
When is Rotech open?
Rotech is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com