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301 10th St NW, Conover, NC, 28613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
When you have a loved one pass away and Rotech is calling you daily wanting to know where their wheelchair is. Be sure to ask them what they will do with it when they get it. This is a daily occurrence. Brand new wheelchairs just thrown in the trash. Not to mention beds and other equipment that should be disposed of properly! Could at least recycle them or work out some sort of donation program. We all know how much they charged the government for these items. Ridiculous!
I have had my Bi-pap from them for around 2 years and never had a problem with them. In fact I have been at fault for any service issues that may have occurred. As a single father I have been difficult at meeting service appointments and returning calls and they have continued to work with me. Great customer service and the equipment has probably saved my life.
The staff in the Conover, NC location were helpful and professional in setting me up with a CPAP machine with just one office visit. Also, a billing issue arose months afterward and Leanna stepped up to investigate and was diligent and impressive in getting it resolved, keeping me in the loop. I appreciate the Conover staff.
I've had no problems, everyone has been nice,helpful. My delivery guy has been great,always smiling and happy..I rate it a 5.
☆GO ELSEWHERE FOR YOUR MEDICAL "NEEDS" PLEASE!!!☆13JUNE25 I'VE BEEN A CLIENT SINCE FEB.24(☆☆☆☆☆JOSH BROUGHT O2 TO MY HOSPITAL ROOM BEFORE THEY WOULD RELEASE ME!) AT HOME SETS EVERYTHING UP & EXPLAINS HOW TO WORK IT & MADE SURE I HAD "ENOUGH LINE TO MOVE COMFORTABLY AROUND MY HOME:-):-):-) JOSH GAVE ME HIS# & I DO HAVE TEXT EXCHANGE WITH HIM..." THEN MAY24 THE TEXT STARTED I OWE $522 GREW TO $545 CONTINUED THRU OCT.24 & WHEN FINANCIAL ADVOCATE REALIZED 2#'S WERE "BACKWARDS" NOTHING SINCE UNTIL 11JUNE25 O2 MACHINE STARTS CAUSI... read more
Rotech has a 1.9 star rating with 32 reviews.
Rotech is open now. It will close at 6:00 p.m.
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