Roswell Pharmacy

Ava Gorr 

on Google

3 months ago

I rarely leave negative reviews, but I feel it’s necessary this time. My dermatologist’s office automatically sends prescriptions here, and I’ve had issues almost every time. The staff who answer the phone are often extremely rude, cutting me off before I can even ask a question. The level of disorganization and unprofessionalism is shocking. As someone who works in healthcare, I understand the insurance process. When I asked them to submit a prior authorization, they were very short with me and told me I’d hear back in a we... read more

Kristen Watford 

on Google

3 months ago

Beware of price gauging! They ran our prescriptions through the "home delivery" portion of our insurance instead of the regular insurance coverage and the costs were triple! 

Nicole A 

on Google

5 months ago

Pharmacist is nice and helpful in helping talk to doctor about alternatives if rx is not covered fully by insurance. But office communication is lacking. They don’t call you back when they say they will. Also, they route you through NimbleRx app to check out which charges you a service fee, even for pickup. No service fees at a grocery store pharmacy. They don’t make it known/obvious that you can just pay at office when you pick up. 

Kay Mcfarlin 

on Google

9 months ago

I received a phone call from this pharmacy after I contacted Goodman dermatology. My message said for me to pick up my prescription here. I drove from Canton to Roswell to pick up my prescription and when I arrived, they told me that they did not have my prescription. I told them that I had received a message from them. They asked to see my phone. I told them that I had deleted the message, but that I had picked up my prescription here before. They told me that they no longer carried this medication. Then they told me that t... read more