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Ross & Witmer
- Heating & Air Conditioning/HVAC
- Charlotte, NC
About this business
Location details
5100 Hovis Rd, Charlotte, NC, 28208, United States
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I had another hvac come by said my blower wasn’t working but to fix it would need to rip out the top of the door frame and wall. They were going to talk to their boss and call me…never heard back. Another guy just didn’t show up today and didn’t know anybody that could. This is Friday and it is supposed to get really cold by Monday. Called Ross and Whitmer and they had my new hero Michael come out. It’s in a really hard place to get to but Michael came thru. I now have heat and am very happy. In the future they will be the o... read more
Been a customer for years - Ross & Witmer always takes great care of us. Michael was able to diagnose the problem with our mini-split and get us back up and running in no time. Friendly, honest work. Thank you!!
Michael, the technician, was thorough and careful working on our heater. He explained what he found and what he was doing. He gives us confidence when having work done by Ross & Witmer.
After a spring A/C maintenance this afternoon, our 2 HVAC units stopped blowing cold. I called Ross & Witmer at 8:30 PM to report this issue. At 8:50 PM, Michael called me from Ross & Witmer and asked me to go outside to see if the fans were on in the outdoor condenser units. The fans were not on. He talked me through finding the outdoor breaker box and turning the breakers on for the condenser units. That fixed the problem. I received excellent service from Michael and am very glad he did not wait until the morning to call!
Remarkable service on a Saturday when temps reached 98+ degrees. Called and spoke to Amy, she asked all the right questions; dispatched call to technician. Received a call from Michael within 15 minutes, explained the problem and he knew exactly what it was; 1 hour later we were up and running with a new capacitor! Appreciate the knowledgeable and kind service. To have a tech employed with a company for 10 years, you know they treat their employees and customers right. 🙌
Frequently asked questions about Ross & Witmer
How is Ross & Witmer rated?
Ross & Witmer has a 4.9 star rating with 506 reviews.
When is Ross & Witmer open?
Ross & Witmer is open now. It is open 24/7.
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