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Rosie's Bridal & Formal

2.5

About this business

Location details

18675 East 39th St S, Independence, MO, 64057, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.541 reviews
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NatalieM's profile image
NatalieM 
16 years ago

Rosies is run by liars – This place stole $400 from me. I ordered my dress because the manager told me that any deposit ($400) would be used as store credit if it didn't work. When it was time for alterations I found out I was pregnant. The manager said that they wouldn't be able to let it out enough and I asked to see other dresses. She went so far as to take me in the back to show me her stock and let me choose. since I was upset about my dress I didn't find anything that day. When I went back the owner was there and I fou... read more

JSHC's profile image
16 years ago

The most amazing customer service, staff, and experience!!!! – I have purchased dresses from this store for years. From prom dresses to bridesmaid dresses, and now to my wedding dress, bridesmaid dresses and tuxes. This store gives the most excellent service. The service they give you is customized to each person to make sure they look absolutely stunning in their dress or attire. They come into each appointment with such knowledge. The staff makes sure they are reaching every need of their customers. Sometimes it seems they... read more

rralm93's profile image
16 years ago

Wonderful Experiance! – I went to Rosie's Bridal like all brides to find my perfect wedding gown. I had been everywhere looking for a particular Maggie Sottero and no one had it. I went to Rosie's (without an appointment) and was thrilled when they had the gown that I described. The sales woman was so helpful and friendly. I began with the standard slip, but still wanted something more full. She brought out their hoop skirt and that is exactly what it needed to make the dress PERFECT! I had such a wonderful experiece that I ... read more

ls84's profile image
16 years ago

Very knowledgable staff! – People get so uptight about weddings, and if people in the bridal service industry don't cater to their every need and whim, they get really upset about it. I think that has a lot to do with the bad reviews for this place. I had a GREAT experience at Rosie's. I'm having fun with my wedding so I think I'm not as uptight as other women are when it comes to wedding-related things. One thing I wanted for my wedding was a beautiful wedding dress. My future MIL bought her dress here 29 years ago, so reco... read more

evilstepmom's profile image
evilstepmom 
16 years ago

I would choose a better place – My husbands son is getting married and my son and husband have to have tuxes. 1st my 18 yr old son goes over there to be fitted before he leaves for school, he can't be back before the wedding because of football. They fit him and charge him and send him on his way the day before the rest of the bridal party goes to be fitted they call my house asking for him but dont leave a message. So most of the male bridal party goes to get fitted and all 14 of them are standing around I went over and tol... read more

debaronincheese04's profile image
debaronincheese04 
16 years ago

These ladies are miracle workers! – They took my dress from a 14 to a 22, I have gained a substantial amount of weight and they made it possible for me to wear my dream dress! I wouldn't go anywhere else! My mom got her dress there 25 years ago, and I got my dress from them. They are very reasonably priced, have a beautiful selection of wedding gowns, bridesmaid gowns, jewelry, prom dresses, tuxes and are wonderful with alterations. I will tell everyone about them! 

Lmh1515's profile image
17 years ago

NEVER GO HERE. The WORST customer service I have ever experienced in my entire life. – I went here because I had no choice since I am a bridesmaid. I had already heard many bad things about the store. The first time I went to order my dress, their filing system was so horrible they could not even find the ticket with the dresses the Bride picked out. When I went with another bridesmaid to get our dresses only one of the dresses was ready, even though they were supposed to be ready on the same day. When my mom went to pick up... read more

VBradley81's profile image
VBradley81 
17 years ago

I do not recommend ROSIE'S BRIDAL!!! – I am a bride-to-be(August 9,2008) and I chose Rosie's Bridal for my bridesmaids to order their dress and their staff has treated everyone....INCLUDING MYSELF with absolute disrespect. I'm not trying to pull any type of CARD but it's amazing how quickly the guy behind us was assisted by the young lady at the front desk although she called some girls from the back of the store to help us as if she were too busy and we were FIRST in line. You have no idea how upset I am about this. I made ... read more

H1Lynn's profile image
17 years ago

only the hemming is free – We bridemaids had the impression that our alterations were included with the dress price...we had a package deal since the bride and bridesmaids all got our dresses there. But it turned out that only the hemming (which I didn't need) was free and it cost another $25 to get the sides taken in. When we complained, they gave us each the "you are under no obligation to get your alterations done here" line. Customer service is average, but better than it was a couple years ago when I had to get a brides... read more

Frequently asked questions about Rosie's Bridal & Formal

How is Rosie's Bridal & Formal rated?

Rosie's Bridal & Formal has a 2.5 star rating with 41 reviews. 

When is Rosie's Bridal & Formal open?

Rosie's Bridal & Formal is open now. It will close at 6:00 p.m.  

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