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Roseville Toyota
- Car Dealers
- Roseville, CA
About this business
Roseville Toyota is committed to the health, safety, and needs of our customers. Roseville Toyota is a new and used car dealership offering a full lineup of new & used vehicles serving customers in Roseville, CA area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine parts and accessories. Visit our website for all incentives and to search our large selection of cars, trucks, and SUVs.
Location details
700 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Went down to look at a few vehicles, and have a trade in. While being pressured to buy the vehicle I was looking at today, even though my time period would not allow. The used car manager asked that he borrow my keys to look at my vehicle. I allowed, as I thought they would just want to record the mileage and condition. Well, that was not the case. Without my consent they drove my vehicle off the lot and placed 13 miles on my car....not sure if this is common practice. I do know the dealership did not have my consent to driv... read more
Business response:
Hello,It is common practice to drive the trade-in to provide a more accurate value of the vehicle. This helps to see any potential issues with the trade-in as well.
Hi,We bought our car in July 2023. It had several problems from the initial time onwards.1. Our monitor was getting shut off every now and then, and we were not able to use even GPS.We informed Toyota in Roseville, and they came to check and said, since they are not able to fix it, a new monitor will come from the manufacturer.And please wait. We were waiting this long and calling every time. And they reply, "Sorry, it's not yet arrived."This week, once we called, they said they want to inspect again. I don't really understa... read more
Business response:
Hello Jepil,I apologize for the delay and the inconvenience. I understand how frustrating it can be. Please be assured this issue will be addressed as soon as possible. Thank you for your patience.
The first ******* made mistake on reading my profile and blamed on me that I didn't bring the car service in the timely manner, so I fought back that I am always bring my car in when the light come off on the dashboard. He refused to work on my car and asked me to go to different *******. Second ******* told me I did what I suppose to do.After I left, I aware the wheel went missing from my cup holder, so I thought mechanic put it back in the trunk. I went to local shop for check up but wheel lock went missing from my car. No... read more
My name is ******* *. Im a single mom whom like other moms rely on a dependable vehicle for transportation after saving my money for almost a year. I purchased a vehicle at your dealership on June 14, 2024 , 2008 ***** Odyssey ex/L $6977.00 OD reading at *******. I was sold under misrepresentation a vehicle advertised as good condition. The Car-fax states your dealership did some repairs, one listed was a replaced/repaired oil pan. I was informed from a license mechanic at Nuts and Bolts in *************** ( please see recei... read more
If I could give zero stars I would. This is the worst car buying experience I've ever had. I purchased a car and I was never told that the car had damage to the right rear bumper intil I noticed it upon delivery, they said oh, we thought you knew about it. I would've never bought this car If I knew it wasn't an accident then they said that it would be fixed with no insurance involvements so it wouldn't show up on the record. Turns out that was a lie now I have a car that I thought was brand new that has an accident on its re... read more
They sold me a car that has blown head gasket took it back to them a couple days later they said all I had was air in my cooling system said they fixed it drove it all around witch they did not as soon as I took it back from the dealership it started doing the same thing and they also ran my brother in laws credit wrong for my co sign
Business response:
<p>Hello,</p><p>***** provide me with customer VIN# and phone number so I can research this. Sometimes the customer is a co-buyer and to look up information I will need the Buyer's name. Thank you.</p>
I am deeply disappointed and frustrated with my overall vehicle purchase experience . The sales manager, who was clearly overwhelmed with multiple customers, failed to provide a breakdown of the total price. Throughout my interactions with both the Sales Person and Sales Manager, there was no mention of the $1000 cash back offer from Toyota.Despite agreeing on a final price of $65,000 (inclusive of taxes and all fees), the Finance Manager introduced the $1000 cash back and adjusted the total price accordingly (new price $64,... read more
Business response:
Finance Manager, *******************, will contact ************** to review with him that the $66,000 includes the *** fees as well as customer's concern of transparency.
I took my car for regular service maintenance. The car had 7473 miles on that day. An hour after Toyota Roseville took my car, I got a text that "*Battery Replacement: REPLACE BATTERY DUE TO BATTERY HEALTH BEING AT 15% AND 35% CHARGE, BATTERY TEST SAYS TO REPLACE" asking for $294.34. When I asked the service adviser why Toyota's warranty did not cover it, she responded that if I wanted the warranty to cover it, Toyota Roseville would not be able to tell me how long it would take to replace the battery. She pushed me to pay f... read more
Business response:
We apologize for your experience. There is a process and usually can take up to four hours or more to receive information back regarding the battery/warranty. The price quoted to you at the time was the cost if you were to pay out of pocket. We are glad to hear you have a warranty. Thank you for choosing Roseville Toyota.
In short if you're reading this and considering buying a used car from Toyota of Roseville don't or at least purchase the option to return the car after having it checked out by a not dealership mechanic. While the Brand is good brand of car the experience and what was found later leaves a lot to be desired. My ****** review goes over the purchasing process, which is a whole different level of ****, but a part of that process where they stated ALL the work that was done apparently wasn't ALL the work that needed to be done. ... read more
Business response:
Roseville Toyota strictly adheres and complies with the safety standards of selling used vehicles. Your vehicle was inspected and met the safety standard required by law.
Frequently asked questions about Roseville Toyota
How is Roseville Toyota rated?
Roseville Toyota has a 4.4 star rating with 11,944 reviews.
When is Roseville Toyota open?
Roseville Toyota is closed now. It will open at 8:00 a.m.
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