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Rosemont at Lancaster

2.5

About this business

Location details

1605 N Houston School Rd, Lancaster, TX, 75134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5109 reviews
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Amelia Hillmon's profile image
Amelia Hillmon 
on Google
6 days ago

I have been a resident here for almost 2 years when I moved here I wanted and needed a downstairs apartment because of my health issues, and I was told that I could transfer. But when I inquired about the transfer after a year I was given the run around. Then in February of this year my doctor wrote a letter as well as a prescription for me to be in a downstairs apartment due to my health. The managers told me ok, then they got it approved by corporate, then 2 weeks ago management told me I would be moving into my downstairs... read more

Makayla Gassaway's profile image
Makayla Gassaway 
on Google
2 weeks ago

The new assistant manager makes SURE that she addresses ALL of my inquiries and concerns. I am a resident of 8 years. The communication is perfect when it comes to informing me about what is about to take place in regard to renovations. Staff is very professional and amazing results when it comes to filling maintenance orders 

Shanequa's profile image
Shanequa 
on Google
3 weeks ago

Honestly they don't even deserve that,but of course that's the only way I can leave a Review so yes I give them a "-1"...They are nice and professional when you go in and aquire about the residents.. But once you give them any type of money (deposit)they ghost you and then when you finally reach someone oh ,your not approved and get this they cant tell you why your not approved but they will let you know your not moving in. Right!I paid a deposit on January 31 it's about to be April and they still haven't refund my money bac... read more

LaShaun Wilson's profile image
LaShaun Wilson 
on Google
5 months ago

I put in my application two weeks ago or so and I have been calling getting NO answers from the office. I stopped in and was told that I would have a answer NO later than Friday didn't hear anything so on Monday I called NO answer. I called back on a Tuesday and was told oh yes I ran some application on yesterday (Monday)so you should hear something by the end of today (Tuesday) never heard back from them so before the end of the day which was on Tuesday, I was told that they have changed ownership and that they couldn't ran... read more

TKM FAMILY's profile image
TKM FAMILY 
on Google
9 months ago

Listen to me if you want to save yourself some stress sis or sir! I only gave 1-Star to submit a review they deserve Not a Star! The Rosemonts of Lancaster are run by SlumLords-Avenue 5 Residential in Seattle Wa. The staff will mislead you through the application process and despite no bad credit nor bad rental history will say you need to pay the full month/Double desposit as a deposit. The staff changes like the Texas weather except for the incompetent untrustworthy alleged 'Manager' Marcella Rivera. Under her poor leaders... read more

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Frequently asked questions about Rosemont at Lancaster

How is Rosemont at Lancaster rated?

Rosemont at Lancaster has a 2.5 star rating with 109 reviews. 

When is Rosemont at Lancaster open?

Rosemont at Lancaster is closed now. It will open tomorrow at 9:00 a.m. 

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