Rose Appliance Sales & Services

Martha L. 

on BBB

5 years ago

Rose Appliance is an unassuming place when you first enter it, but it makes itself a fantastic place to do business and for service in Cottonwood and the Verde Valley. I have done business with them for many years, used them for appliance repairs through Frank on appliances unfortunately not purchased through them, and recently purchased a new dishwasher from them. They do not have a vast amount of appliances from which you can make your choice, but the thing that sends them over the top is that they offer appliances that ar... read more

Betty G 

on BBB

6 years ago

The serviceman was rude and lied to me. When I told him the dryer was wrinkling the clothes, he said "That can't be, dryer don't wrinkle clothes and I've done this job a long time and never seen it before" He told he had to check with the service company and would be back the following day by 3. When I contacted the service company to complain about his manner the company told he had already closed out the call. They offer no further help, as they said his company was the only repair service available to me. 

Linda R. 

on BBB

7 years ago

Rose Appliance technicians came to my house 5 times and charged me a total of $399.39 to fix my dryer. Each time they replaced parts an assured me that the problem was fixed. The gas flame on the dryer would shut off every 2 minutes thus not keeping consistent heat to dry the clothes. The problem was never fixed. Obviously, the parts that were replaced were not the problem. The last time a part was replaced, I wasn't charged but it still didn't resolve the problem. I became convinced that they didn't know what to do to fix t... read more

robert e. 

on BBB

8 years ago

Complex Ice maker malfunction- ordered new part-repaired promptly-price very fair-will use their service next time something breaks