Roots Wellness and Medspa

Nagwa Abou Ghanem, MD 

on Google

a month ago

Terrible scheduling and lots of favoritism. Booked my appointment 10 days in advance only to be reached out to a few days later that i need to be rescheduled because of overlap. I believe this probably happened due to favoritism of another client wanting a specific time. Ive tried so many times to book in advance and have not had much luck and the time i finally do they want me to reschedule. Terrible customer service is right. 

Melissa Woolley 

on Google

a month ago

I've been going to Roots for a little over a year now and I couldn't be happier with my decision. The staff is incredibly knowledgeable, attentive, and made me feel comfortable every step of the way. Their personalized approach and top-notch customer service truly set them apart. My skin has never looked better, and I feel more confident than ever. Highly recommend to anyone looking for quality care and noticeable results!" 

Sandra D 

on Google

a month ago

Where do I begin .. Worst thing about this little tiny claustrophobic “ spa “ is its employees. Such an awkward crew. Dry is really the word that comes to mind. Just such a dry , zero personality crew. Starting with the Owner down to the laser and the Botox girls. Such unpleasant vibes in this place. They are extremely awkward. They have no bedside manner, they’re not very polite and very cold. They don’t know one thing about customer service. When you enter this place instead of feeling relaxed , you’re going in there nervo... read more

Secrets Florida 

on Google

3 months ago

I had a hydrafacial at Roots Medspa and it was hands down the worst facial I have ever had. The esthetician was not friendly and appeared annoyed that she was at work. After the facia she had the nerve to try and sell me hundreds of dollars worth of skincare. Absolutely not worth the price. Definitely won’t be back and certainly won’t recommend this place for facials.