Rooms To Go Kids

Keith B 

on BBB

a year ago

I purchased a lift chair for my mother and bought an extended warranty. I filed a claim to get the chair cleaned. They sent a person that half cleaned the chair. I've been getting the run around ever since June. The last person I spoke to named ***** who's supposed to be a supervisor assured me that he'd take care of the problem. That's been 2 months ago. A friend of mine bought a ********** king size mattress from them and they sent him a king size, then refused to take it back. In researching the customer's review, I have ... read more

Keith B 

on BBB

a year ago

I purchased a lift chair for my mother and bought an extended warranty. I filed a claim to get the chair cleaned. They sent a person that half cleaned the chair. I've been getting the run around ever since June. The last person I spoke to named ***** who's supposed to be a supervisor assured me that he'd take care of the problem. That's been 2 months ago. A friend of mine bought a ********** king size mattress from them and they sent him a king size, then refused to take it back. 

Eric E 

on BBB

2 years ago

So, we purchased a bedroom set in **** with them telling us the dresser would arrive in early August. With that, we picked up the bed and nightstand. Then in early August they say the dresser will be available in September. Now I call in late August and they say "maybe" in NOVEMBER ! Point is - don't sell products you can't deliver. Had I not been deceived into thinking it would be here in August, I would have never bought the set in the first place, nor should they sell items that they can not provide !!!!!!!!! 

Cheryl W 

on BBB

2 years ago

I purchased a queen size mattress set for about $700 dollars this last week, it was delivered this past Tuesday July 24, 2023. I took pictures because the springs in the mattress are picking out. The seam at the foot of the bed are stretched to where it will pop a lose if we sit on that end. The spring on the other corner is bent as though someone might have sat on that corner. It really looks as though it either was at on the floor as a display where everyone can come an test it out or it was a return from someone another c... read more

Rickey S 

on BBB

2 years ago

I would like to warn others about ***** *********** card services unfair interest charges on purchases and predatory lending. I purchased a product from The Great American home store. They did the financing through ***** Fargo. Well to make a long story short. I was almost finished paying ***** Fargo off with a balance of $568.00 they slapped on an additional $359.83 dollars onto my account. Making the charges go back up to ****** according to their calculations. Which is highway robbery. Whoever, heard of monthly financing ... read more

pvblanc@yahoo.com 

on BBB

3 years ago

The service man that came out to repair our chairs was very professional, courteous and concerned about our problems. He worked until he had the problems solved. Very nice. 

Ophelia P. 

on BBB

3 years ago

I had a wonderful experience with this store, and mainly my salesperson. She was Wonderful, so helpful and made me feel so excited about my purchase. She's Amazing!!!!!!! 

Gail S. 

on BBB

3 years ago

I was exceptionally happy with their services. I would give them a five star. 

Marcia 

on BBB

3 years ago

Service timely, staff friendly, delivery great. They give a 3-4 hour window for delivery, but call an hour before delivery.