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Room & Board
- Retail
- Seattle, WA
About this business
Location details
2675 NE University Village St, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | Closed | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Shopping experience was great but the product quality is not so. Feathers from the couch keep pocking out and they are prickly. I tried contacting them multiple times but no response.
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We purchased the Metro couch 2.5 years ago and the chaise gets the majority of the use. For the past year or so, the chaise portion of the couch has lost underneath support in the area where we sit. The top of the chaise cushion next to the back cushion is easily 2" below the top of the middle section cushion. I don't know if it's the springs sagging or something else, but we've have had to put 2 folded up blankets under the chaise cushion in order to raise the cushion to the same level as the other couch sectional cushions.... read more
Really enjoyed the shopping experience here. We bought a sectional, dining table, chairs, bat stools and an ottoman. The people helping us were great and knew when to step in and when to leave us be. The quality of the furniture has been great after 6 months except for the couch. There is a fundamental flaw in the couch back cushions where the duck feathers continuously poke out and the room looks like we killed a few ducks. R&B rectified the situation once by shipping us new cushion inserts and told us to fluff the pillows ... read more
Duy Le was super attentive and dedicated to helping me pick a couch that was good for both my size and also the size of my townhome. He went through a ton of photos (stairs, hallway, etc.), annotated them, and gave me a ton of useful insight. When you buy something large and expensive, mistakes can be costly so I'm glad I had folks like him on the inside helping. He also looped back to me to check on the process and assist me when needed. Gordon Hollis was also very kind and helped to address some follow-ups post-delivery. I... read more
Frequently asked questions about Room & Board
How is Room & Board rated?
Room & Board has a 4.1 star rating with 166 reviews.
When is Room & Board open?
Room & Board is closed now. It will open tomorrow at 10:00 a.m.
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