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Dr. Mark Rood, MD is a family medicine specialist in Chagrin Falls, OH and has been practicing for 31 years. He graduated from University Of Cincinnati College Of Medicine in 1985 and specializes in family medicine.
5192 Chillicothe Rd, Ste 101, Chagrin Falls, OH, 44022, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:30 a.m. to 12:00 p.m. | |
Sun | Closed |
Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Is this provider's business conveniently located? Yes, it is very conveniently located Did this provider seem up-to-date with the current advancements in their field? Yes Was there annoying music playing while you waited or during your visit? No, there was no annoying music
Are you going to visit this provider again? Sure
Would you refer this provider to a family or friend? Yes Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did this provider listen to your input and concerns? Yes Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I had to wait quite a while for my appointment. I was very disappointed. The front office personnel are rude and unprofessional. They always have the service pick up calls or you get the answering machine. I'm going elsewhere.
Did you leave the office feeling satisfied with your visit? Yes Did this provider prominently display their diplomas or business license? Yes Did this provider have an entertaining selection of waiting room magazines? Yes
Rood Mark N MD has a 4 star rating with 30 reviews.
Rood Mark N MD is open now. It will close at 5:00 p.m.
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