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Romeoville Toyota

4.5

About this business

We are committed to making the Toyota sales experience a truly rewarding one. As always, our primary goal is customer satisfaction. Should that be helping you select the right options for your new Toyota, helping you choose the right financing option or setting up a service appointment to change your car's oil - we are there for you. Now that you've visited our new Toyota dealer web site, we invite you to stop by our showroom to see our dedication and commitment firsthand. Contact us for more information about our new, and p... read more

Location details

684 S Weber Rd, Romeoville, IL, 60446, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.53,930 reviews
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bryan l's profile image
bryan l 
3 months ago

Never give a complete breakdown on car I purchased, never said I would be charged an extra *****. Don't believe they put coating on car that I was charged *****.thats just the start 

Business response:

This information is not accurate as consumer was provided these documents several times. The vehicle was advertised for the price it was purchased for, and signed off on several times. Consumer not only received an itemized breakdown, but has continued to ask for the same documents over and over which are supplied over and over. We have verified and documented time stamped records showing this in our customer management systems and have been verified. We have email records, and phone records as well as documents signed by th... read more

Sharon W's profile image
Sharon W 
9 months ago

I guess I will start by getting right to point. I brought my car in for an oil change just to have one of the service techs intentionally and fraudulently tamper with my exhaust in order to get more work. I have tried to reach the General Manager and no call back. I will be sharing my story with whoever will listen. These are not false accusations I have pictures and documentations from an outside source. Trust and integrity is a h*** of a thing to lose with such a large organization as Toyota I trusted you. It makes me sick... read more

Deborah S's profile image
Deborah S 
a year ago

This dealer did not use the negotiated price for financing, and added in our down payment after the negotiated price, then used the negotiated rate for what we financed. We verbally agreed to $46,000 for a RAV4. They asked me to sign a piece of paper saying we would buy the car if they agreed to $46,000 "out the door". They agreed, then started going over all the other things: add ons, warrantees, other up sells. We declined. There were other delays such as running the credit check. A couple hours later they bring the financ... read more

SHERI's profile image
SHERI 
3 years ago

2 days agoNEW If I could rate this place using negative numbers I would. Absolute horrible experience!!!! This dealership takes advantage of people especially during difficult periods of time. I was in an accident in need of a car. ********* assured me that I would be able to drive home the SAME day in my car paying with a check from my credit union. I had a friend drop me off and that's when the agreement changed. I was told I could pay with the check but would have to wait days for it to clear or finance through them. He d... read more

Frequently asked questions about Romeoville Toyota

How is Romeoville Toyota rated?

Romeoville Toyota has a 4.5 star rating with 3,930 reviews. 

When is Romeoville Toyota open?

Romeoville Toyota is open now. It will close at 8:00 p.m.  

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