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Romano Mazda

4.7

About this business

Welcome to Romano Mazda. We're professionals and passionate about what we do. We take pride in paying attention to detail and take an unique approach to exceed your expectations. You'll experience this from the moment you email us, phone in, or walk into our Mazda dealership. Our Certified Sales Consultants and auto service technicians participate in ongoing training so we can provide the highest level of satisfaction from your time of purchase to ongoing service. For genuine Mazda parts please check out our parts department... read more

Location details

3120 Erie Blvd E, Syracuse, NY, 13214, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
4.71,214 reviews
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Robin's profile image
4 years ago

Internet sales was great. Appointment a dealership was a disappointment. Salesperson was on the phone during each interaction making it difficult to interact. She didn't follow through with communications when I expressed interest. 

Daniel Lakie's profile image
Daniel Lakie 
5 years ago

How does a woman go into your shop for a simple NY State inspection, ($10)and a simple oil change.....should be 60-80 dollars top.... on a car that's brand new.... get charged 180 dollars? I can't believe how this dealer takes advantage of women. truly a disgrace... be happy because you will not get anymore business. 

Rebecca Burleson Raymond's profile image
Rebecca Burleson Raymond 
recommend  Recommended
5 years ago

a great experience! they were great. I do recommend them for your car buying needs!! 

Courtney Nagle's profile image
Courtney Nagle 
recommend  Recommended
5 years ago

Had an amazing experience taking my lease into the service department! I have never had service people be so nice and accommodating to me. I had my 3 month old baby there with me and they were quick to get my vehicle finished and parked it nice and close to make things easier for me! Thank you for making this such a great experience! 

Joe Smith's profile image
Joe Smith 
5 years ago

The service department is exceptional. 

GuruRWYNR's profile image
GuruRWYNR 
5 years ago

The dealer was quick to respond and was able to set up a test drive to my schedule. The car was listed accurately. The staff was friendly and helpful. 

Business response:

Thank you for the great review! We appreciate your feedback of our Staff's outstanding service! 

Meghan Haskins's profile image
Meghan Haskins 
recommend  Recommended
5 years ago

I bought my first car, a Mazda CX-5, this summer from Nima. I can’t brag enough about how comfortable the environment is (you don’t say that frequently about car dealerships) Nima, I will never forget the experience of buying my first car from you! Thank you for making the experience so pleasurable with your humor and expertise. Love my CX-5 and I can’t foresee myself with any other car besides Mazda for the rest of my life...zoom zoom 😊 

Maharvelous1's profile image
Maharvelous1 
5 years ago

“Car Salesman” is not a Dirty Word at Romano Mazda! You won’t find your parents “old-school sleazy salesman” experience here! My sales rep Cameron Steppe was friendly, professional and has a great sense of humor (which helped to make the otherwise mundane paperwork process actually quite pleasant). Cameron answered my questions thoroughly, respectfully and without any patronizing airs (see? No sleazy salesman here!) I went in with pre-approved financing but their sales manager and financial guru Kevin Velasco (who is indeed ... read more

Business response:

Thank you for taking the time to give us a 5 star review! We are so happy to hear you enjoyed working with Cameron and Kevin. Congratulations on your new vehicle, we truly appreciate your business. 

Susan Mahar's profile image
Susan Mahar 
recommend  Recommended
5 years ago

Frequently asked questions about Romano Mazda

How is Romano Mazda rated?

Romano Mazda has a 4.7 star rating with 1,214 reviews. 

When is Romano Mazda open?

Romano Mazda is closed now. It will open at 8:30 a.m. 

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