This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rohl Llc
- Building Supplies
- Irvine, CA
About this business
The Story Craft Tells" We believe distinctive stories are what make life exceptional. At the House of Rohl, we pursue the discovery of time-honored craft that opens the door to stories unlike any other. Stories of place and provenance. Stories of dedication and passion. Stories of artistry and heritage. Through our collection of authentically crafted faucets, fixtures, fittings and accessories for the kitchen and bath, you will find countless stories in every detail.
Location details
3 Parker, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Purchased faucet as a part of gut kitchen renovation . Handles broke within months. They sent various parts to fix. None worked. Customer service takes hours between holds and lack of understanding. Still waiting for a resolution 1.5 years later. I continue calling and they keep finding reasons to wait "24 to 48 hours" for a supervisor to call me and they ghost me. Probably the worst retail customer service that I have ever experienced.
No customer service. Emailed them about a broken airbox switch for the garbage disposal (Rohl brand) ZERO response. Luckily the very expensive faucet hasn’t given us any problems. But when you pay double for Rohl you expect customer service
I've had an extraordinarily positive experience with the three House of Rohl Graceline kitchen faucets I bought last year. The fabrication quality is excellent, and the design is beautiful -- even my contractor was favorably impressed. When one of them developed an odd finish color at its bottom flange, I contacted the company's Customer Service about the issue, and asked if it were possible to replace that part. After checking with his supervisor, the extremely helpful, knowledgeable agent explained that the discolored part... read more
Just wanted to come on here and thank the customer service team for amazing support. I spoke with a gentleman named reed. We were on the phone for about an hour and he made sure I got all of the information I needed to complete my installation. The products are superior and the customer service is even better. Thanks guys. I’ll be referring you to my friends, family and future customers.
I first purchased a Rohl faucet about seven years ago and have since bought three more. Each time I’ve interacted with their team, whether for a replacement part or technical support, the experience has been exceptional. The staff is consistently professional and helpful. I’ve found that phone wait times are minimal, and they’ve always shipped what I needed promptly and without issue. While I’ve noticed some negative reviews from others, my own experiences—both with the products and customer support—have been outstanding. Mo... read more
Frequently asked questions about Rohl Llc
How is Rohl Llc rated?
Rohl Llc has a 3.3 star rating with 40 reviews.
When is Rohl Llc open?
Rohl Llc is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com