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Board - certified neurosurgeon , Roger A. Ray , MD , FAANS practices adult general and spinal neurosurgery. Dr. Ray grew up in the Raytown area and attended the University of Missouri - Kansas City School of Medicine. After graduation , he completed his internship and residency at the University of Tennessee in Memphis. For the last 25 years , Dr. Ray has practiced in northwest Alabama , where he has been very active in medical staff affairs , chaired several committees and served as chief of th
19550 East 39th St S Suite 105, Ste 105, Independence, MO, 64057, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The dr and his staff are the best I have been too! Would highly recommend them!
Business response:
Our practice aims to deliver the highest quality patient care and it starts with an expert staff. We love to hear about these positive experiences at Neurosurgery Associates of Jackson County. Thanks for sharing this feedback with us!
Dr. Ray is very thorough and was honest to say I don't need surgery! I can't make comment on his abilities as a surgeon, but I can say he took his time evaluating my issues, listening to me and, in general, displayed an excellent bedside manner. His staff is very friendly!
Business response:
We are so happy to read this positive review. The team at Neurosurgery Associates of Jackson County is filled with many special people, and we know they will appreciate the kind words. We will be sure to pass along!
The entire staff was very upbeat and friendly and Dr. Ray was very warm and very easy to talk to and took his time to listen to all your concerns and answer any and all questions that you might have and address all your concerns and not try to rush you through your appointment.
Business response:
Thank you for connecting with us about this experience with our staff. We will be sure to pass this appreciation along.
He came in to meet me and I knew that he had reviewed my MRI already from what he said. I did not need surgery. He gave me options and I got to make the final decision. The fact that he did not push surgery and was so honest was refreshing, I would recommend him to anyone that has neck or back pain like I have. He was amazing.
Business response:
Thank you for the positive feedback! We appreciate the kind words.
Terrible.... 1st we couldn't get his office to schedule, had 2 be referred 3 times before they called, now they've canceled 3 times..... Been to ER for pain, MRI show significant cause to be seen. But we're going elsewhere.
Helpful, professional and personal. Made us feel like they really cared about us.
Business response:
Thank you for the positive feedback! We appreciate the kind words.
Dr Ray was good. He took time to answer questions and explain procedures and I didn't feel rushed. I also liked that he didn't immediately jump to the most invasive procedure without trying the least minimal procedures first. No complaints about the doctor. His nurse and office staff however are a different story. I have received impatience, rudeness, and general exasperation from his nurse when calling about my upcoming surgery and a insurance denial. Even the receptionist was abrupt.
Business response:
Thank you for sharing with us about your recent experience with our practice. We do want our patients to experience the highest level of patient satisfaction. Please give our office manager, Stacey, a call at (816) 350-4215 so that we might discuss further.
Very nice, professional and personal.
Didnt listen to much of what i had to say. Didnt read my mri report or any tests i have already had. Prescribed me medication that interacts with my long term medication. And doesnt seemed interested in the care i actually need. Probably because of my insurance or i should have took the advice from other reviews of this doctor. Also, you fill out a packet of medical information some with repeating information and the staff does not even look at it to put in the system correctly. Nothing but prob
Business response:
We are so sorry to hear about this. Please call our practice manager at 816-350-4215 so that we can address these concerns and work to make improvements at the practice.
Roger Ray, MD has a 2.9 star rating with 20 reviews.
Roger Ray, MD is closed now. It will open tomorrow at 8:30 a.m.
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