Rodger F. Rothenberger, M.D. - PMA Medical Specialists

Ann M 

on Google

2 years ago

The front staff, receptionists, etc are absolutely AWFUL at PMA in pheonixville. It seems like they don’t ever know what’s going on w/patients. The front desk staff has been like this for years at this location. My husband’s appointment got canceled two times and then when they called to reschedule if they had no idea what they were scheduling and doing or even seeing him for. I continued to get confirmation texts on upcoming appointments, even though THEY CANCELLED TWICE. It is a real shame because he liked the doctor, but ... read more

Susan Setley 

on Google

5 years ago

The doctors at VIP CARE aren’t the problem. There’s a whole layer of administration above them. So your doctor’s office can’t do all sorts of things like authorizations. You can’t call and reach your actual doctor’s office. You always get administration. So you can’t call your own doctor with a simple question. Count on being put on hold while someone you don’t know (including their qualifications) leafs through your medical file. Even leaving was hard. I gave them written permission to forward My records to the next doctor ... read more