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Rocky Mountain Air Systems
- Heating & Air Conditioning/HVAC
- Thornton, CO
About this business
Specialties We specialize in the installation of new residential heating and air conditioning systems. History Established in 2003. We are a family owned and operated HVAC company serving Denver / Boulder & Colorado Springs since 2003. Meet the Business Owner Tracy E. Business Owner ICC Master Mechanical #118024
Location details
2100 W 100th Ave, Thornton, CO, 80260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRENDOUS LYING COMPANY. They do not show up at the agreed upon time and they do not honor the agreed upon time. I thought $1,500 was too good to be true for a furnace install, turns out they wanted just under 10k from me because of “special circumstances”. They openly lie to the public about having an A+ rating with the BBB but they only have 1 star one the BBB website. Their 300+ Craigslist ads are nothing but a smear campaign to respectable HVAC contractors. They told me they are a fully licensed HVAC company which is co... read more
TWO THUMBS DOWN!!!! PLEASE DO NOT WASTE YOUR TIME. DOES NOT RATE A SINGLE STAR. There is not a support staff, just the owner with very poor organizational skills. Never experienced this kind of customer service before. Super nice during the initial call but from then on it goes down hill as previous customers have experienced. I wasted 3 days of vacation during this last month for the scheduled and rescheduled appointments. He has a list of excuses for each crew no show and you will not get a response when you call or text. ... read more
Installed broken/defective AC unit in May, 2016. No call no show for appointments. Won't pick up the phone, won't call back to reschedule. If somehow picks up the phone he would promise to be there and never comes. Tried to deal with him multiple times. We have 1 year repair and service agreement with the installation contract. Wouldn't honor that.Completely unprofessional. Left my family in 85 degree house to suffer. Had to go through the other company for help and diagnostics. DON'T TRUST THAT THIEF!!!!!I ll be writing a c... read more
Terrible customer service. 2 appointments no show no call. When I call back, they won't answer until I call from a different number, then they promise a call back to see if they can make it and never hear back from them. They took my husband serious the first time but not me. I guess they are a great example of "you get what you pay for"... I just don't understand why can't they just tell me they won't be able to provide the service and stop waiting my time! Not recommended, we won't be using their services ever again!!
No call no show. Did not answer or respond to my calls and vm. Seemed nice when scheduled appt., but definitely dropped the ball. Ended up calling a local HVAC tech from Craigslist.
Don't bother scheduling an appointment they won't show up on time and theb cancel the appointment when you try to hold the accountable. Find some else you will be much happier in the long run.
Frequently asked questions about Rocky Mountain Air Systems
How is Rocky Mountain Air Systems rated?
Rocky Mountain Air Systems has a 1 star rating with 6 reviews.
When is Rocky Mountain Air Systems open?
Rocky Mountain Air Systems is closed now. It will open on Monday at 9:00 a.m.
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