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Rockwood Surgical Group
- Doctors
- Spokane, WA
About this business
The Weight Loss Surgery, or Bariatric Surgery, Program at Rockwood Clinic and Deaconess Medical Center, is led by Rockwood surgeons who have been working with obese patients since 1998. We offer a comprehensive program with multiple surgical options: Laparoscopic Roux-en-y Gastric Bypass, Laparoscopic Gastric Banding and Laparoscopic Vertical Sleeve Gastrectomy.
Location details
910 West 5th Avenue, #800, Spokane, WA, 99204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The schedulers, front desk staff and patient advocates never answer their phones and they are many weeks behind on everything! DON'T point this out or point out anything substandard or they will retaliate by telling you one thing then immediately changing it, giving you a fast appointment then immediately canceling it and rescheduling it far into the future and other such retaliatory and unprofessional behavior!! Seriously! It makes a person wonder if the Doctors also have such low levels of personal professional performance... read more
The providers are great, scheduling was very inconvenient and the case managers in my opinion are very unhelpful. They really drill it in you that they will be your providers and walk with you during the whole process and after. However after the surgery if you have complications the best way to communicate is through MyChart they say. I get adidferent person that answers my messages everytime and never any help. I just go to my PCP now even though it's all surgery related.
Karen the RN is lazy and rude as all hell. I can tell she doesn't care about other people's needs. I'm gonna report her I don't want someone with a lack of compassion caring for me. No I won't call the pharmacy for you, that's your job.
Does not return calls. Sets up appointments only to cancel them. Have wasted many months trying to get into the program. Understaffed and disorganized
I have been a patient of this practice for about two years now and they are amazingly responsive, professional, compassionate and caring. I Love Megan Vulcan. She goes out of her way to make sure that she hears me and responds to me and genuinely cares about those in her care. I recently dealt with the office manager over a billing issue and after two weeks of arm wrestling with insurance companies and billing companies Catherine stepped up immediately and listened and responded and genuinely cared. This is a rare and unique... read more
Frequently asked questions about Rockwood Surgical Group
How is Rockwood Surgical Group rated?
Rockwood Surgical Group has a 3.7 star rating with 15 reviews.
When is Rockwood Surgical Group open?
Rockwood Surgical Group is closed now. It will open tomorrow at 9:00 a.m.
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