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Rockwall Ford
- Car Dealers
- Rockwall, TX
About this business
We have a complete lineup of new and used cars for the Rockwall, Garland, Mesquite and Richardson region, and our customer care continues long after you buy or lease a Ford - thanks to our dedicated car service and auto repair team. Rockwall Ford makes the process of securing your next Ford easy. Stop in and see what makes us different! Let's start by talking about this year's editorially acclaimed new models. From intuitive safety features to contemporary silhouettes; connectivity technology to available, first-class comfor... read more
Location details
990 E Interstate 30, Ste I-30, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything about Rockwall Ford is great! All you have to do is be honest and upfront and they will be as well. When you go in, (you know youre going) ask for ***! He and ***** will make sure you are taken care of. I purchased my 12th vehicle from them today and never plan on going anywhere else! Such an an amazing team! MM
Business response:
Thanks for the comments, ****! We appreciate your business.
STAY FAR AWAY. Brought my Ford Raptor here for service as it was not correctly shifting into 4LO. Quoted me $1200 for the repair but I declined the service. When I got it back, my ENTIRE 4x4 drive is now broken & not functioning at all. Not to mention now displaying a permanent error message on my dash now. They claimed they never put their hands on it, and only did a diag, what a lie that was. I figured out the issue and discovered they had completely dismounted my transfer case shift transfer motor, leaving it hanging by a... read more
Responded guickly.
Business response:
Thank you for your visit, Rodney!
He sent me information but never got back to me with a payment amount
Business response:
Thank you for informing me about your situation. Please know that we are looking into your concerns, Trevor Horton the NV Sales Manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Jeffrey Hicks, General Manager jhicks@rockwallford.com
Very good! Great customer service.
Business response:
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
They promptly responded quickly
Easiest transaction ever. Saw a listing online, reached out about it, no bait & switch — all on the up and up. Second to none.
Business response:
Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I regret to express my extreme dissatisfaction with the service department at Rockwall Ford and ***************** (service **** manager) due to an absolutely unacceptable incident that occurred during my recent visit.My vehicle, which I entrusted to your service department for a routine oil change, unfortunately encountered a severe issue under your care. Despite the assurance of professional service, I was shocked to discover that my vehicle's oil pan was damaged during the service. What is even more disappointing is the co... read more
Rockwall Ford has been good so far
Business response:
We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Frequently asked questions about Rockwall Ford
How is Rockwall Ford rated?
Rockwall Ford has a 4.5 star rating with 8,455 reviews.
When is Rockwall Ford open?
Rockwall Ford is open now. It will close at 9:00 p.m.
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