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449 N Perryville Rd, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased a new 2026 Cadillac Escalade ESV. Justine was my salesperson. She has sold me 7 Cadillacs over the years. She is the most knowledgeable and accommodating salesperson I have ever had the pleasure of dealing with. Larry in finance worked with me to get the terms I was comfortable with. Napleton Cadillac is an exception dealerships.
Jeff Martin got my grandparents and me into a car! This was my first time getting a car and even though there were bumps in the road, I’m glad I went with Napleton versus a shady buy here pay here. A week later he got me into a beautiful car! Thank you so much Jeff! Update- I no longer have this car and a few months after buying it, a weird noise started coming from the front end. My mechanic was unable to diagnose the issue. My current car has the same issue now, but diagnosable. Although I’ve loved my experience here with ... read more
My salesman, Alex, was amazing to work with. Since I was out of state, we communicated through phone, texting, and emails. He went beyond my expectations to answer all my questions and even sent pictures and a video of the used truck that I was interested in. Alex went beyond my expectations to make the purchase of my new used vehicle possible.
CONNOR IS WHO YOU ASK FOR THIS YOUNG MAN RIGHT HERE HAS SERVICED ARE BENZES FROM DAY ONE...IF HE HAVE TO GET DOWN AND DIRTY HE IS GOING TO MAKE SURE YOU ARE TREATED WITH KINDNESS...RESPECT...AN ✔️ THIS IF YOU HAVE TO BE THERE FOR MORE THEN AN HOUR ASK HIM IS A LOANER AVAILABLE...2026 BENZ FOR THE LENGTH OF YOUR CAR CAR STAY...ALL IM SAYING IS HE KNOWS HIS BUSINESS...
DO NOT TAKE YOUR CAR HERE! We trusted Napleton to work on our Escalade as a certified Cadillac mechanic dealership and that was a mistake. Our truck left running worse than it was when we took it in and they have no interest in making it right after contacting them. They made their $220/hr labor through warranty and out of our pocket and suggested we check and change the spark plugs and wires. They didn't check them, only suggested. They didn't fix the problem, only made it worse. I understand paying for quality work and wil... read more
Rockford Cadillac has a 3.9 star rating with 139 reviews.
Rockford Cadillac is open now. It will close at 9:00 p.m.
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