This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rocket Referrals
- Software company
- Des Moines, IA
About this business
We automate referrals & retention for insurance agencies
Location details
317 6th Ave 8th floor, Ste 800, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedRocket Referrals is a great tool for gaining feedback from your clients. It is also a fantastic way to encourage clients to leave positive feedback on Google, Facebook and Yelp. It is very easy to use and has an intuitive interface. We are glad to have Rocket Referrals in our arsenal.
Before using Rocket Referrals, I had no recommendations on my website. Nor did I have any Google reviews. Now, after utilizing rocket, I have many and they keep coming in. It's a very good service to use.
Business response:
That's exciting news, Paul! Keep giving your clients awesome experiences and we'll help make it easy for them to spread the word. Have a great weekend!
This service is amazing! From the moment we signed up we saw the value in the Rocket Referrals services. Within 24 hours we received over 10 testimonials and survey responses. Now that we are 30+ days into the service we've been able to identify 3-4 detractors, collect over 60 testimonials, and over 80 survey responses. This is an excellent tool to drive more referrals and reviews to your Google and Facebook sites, and more importantly, it lets you identify clients that could be looking to leave your agency and giving you an... read more
Business response:
You make a great point about the retention piece Van! Referrals and retention are the flip sides of the same customer experience component. If you ever wonder on the best practices in handling feedback (negative of positive) from clients, check out this article on responding to Net Promoter Surveys. Have a great weekend! help.rocketreferrals.com/knowledge-base/responding-to-the-nps-net-promoter-surveys-best-practices
I didn't know how much we needed Rocket Referrals till we started using their amazing service. As a new business we needed to find a way to most effectively use our marketing dollars. Rocket Referrals has more than delivered in this area and has been a dynamic way for us to get real time feedback as well as create positive customer touch points with our clients. And on top of this Rocket Referrals has helped us use that information to create a more vibrant online presence for our business. I only wish I could go back and sta... read more
Business response:
Thanks Brian! We will add a flux capacitor to our list of suggested features so we can help Brian from the past as well :)
Rocket Referrals is so easy to use and the benefits are great. We have over 80 Google reviews thanks to this service. It's also great to have a personal contact, Sylwia, who's there to answer my questions when I need her. I would highly recommend this service.
Business response:
If you all have 80 reviews then you all must have spent years providing amazing experiences. We are glad to be a part of helping you get the word out. We'll let Sylwia know about your kind words, thanks!
Great application to help you stay in contact with your customers.
Rocket Referrals is the system to us if you want to grow your business, have happy customers and retain them. I've received several testimonials in just the short time with them. Emails sent. Cards mailed. I can't wait to see the results six months from now. Very professional and great service and system. A special thanks to Oxana for her patience with me! I'm not very techy.
Business response:
Thanks for the nice review Anton! Appreciate you stopping by our page 😀
Frequently asked questions about Rocket Referrals
How is Rocket Referrals rated?
Rocket Referrals has a 4.9 star rating with 227 reviews.
When is Rocket Referrals open?
Rocket Referrals is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com